Jordan Veterinary Clinic

I, Dan [redacted] , am the owner of Jordan Veterinary Clinic and will be the contact person for complaint [redacted] filed against my clinic On January 11, 2018, [redacted] ***'s dog Tripp was brought into our clinic by [redacted] We were given the impression [redacted] was [redacted] 's granddaughter who was caring for the dog while [redacted] was hospitalized [redacted] presented a signed check from [redacted] as payment for services when she picked up the dog Knowing [redacted] for many years at our clinic, we had no reason to be suspicious of the situationLater we received a phone call from [redacted] that [redacted] is not a relative, had no permission to bring the dog to us and that we were obligated to locate the dog for her [redacted] stated on the phone that she is [redacted] 's daughter and has power of attorney over [redacted] 's affairs Again we had no documentation of power of attorney or that [redacted] is even [redacted] 's daughter We made a good faith effort to provide quality veterinary care to Tripp We released the animal to [redacted] as she brought the dog in as if she was the legitimate caretaker and a signed check from the owner seemed to confirm that We are very much concerned for Tripp's welfare We empathize with [redacted] if in fact her father's dog was stolen We believe this is a matter for the Jordan Police Department I have left voice messages on ***'s voicemail but have received no response Please let me know how I can personally help resolve this incidentSincerely, Dan [redacted]

I, Dan [redacted], am the owner of Jordan Veterinary Clinic and will be the contact person for complaint [redacted] filed against my clinic.   On January 11, 2018, [redacted]'s dog Tripp was brought into our clinic by [redacted].  We were given the impression [redacted] was [redacted]'s...

granddaughter who was caring for the dog while [redacted] was hospitalized.  [redacted] presented a signed check from [redacted] as payment for services when she picked up the dog.  Knowing [redacted] for many years at our clinic, we had no reason to be suspicious of the situation. Later we received a phone call from [redacted] that [redacted] is not a relative, had no permission to bring the dog to us and that we were obligated to locate the dog for her.  [redacted] stated on the phone that she is [redacted]'s daughter and has power of attorney over [redacted]'s affairs.  Again we had no documentation of power of attorney or that [redacted] is even [redacted]'s daughter.   We made a good faith effort to provide quality veterinary care to Tripp.  We released the animal to [redacted] as she brought the dog in as if she was the legitimate caretaker and a signed check from the owner seemed to confirm that.   We are very much concerned for Tripp's welfare.  We empathize with [redacted] if in fact her father's dog was stolen.  We believe this is a matter for the Jordan Police Department.  I have left voice messages on [redacted]'s voicemail but have received no response.  Please let me know how I can personally help resolve this incident. Sincerely, Dan [redacted]