We can only presume in the above complaint, the matter can be reduced to a case of apatient simply trying to get out of her legitimate financial obligation of plus months agowith [redacted] ***The original complaint to my company is enclosed, lacks any merit,and shouts loud and clear regarding the unreasonableness of the demandsHopefully theRevdex.comwill agree that my response on August was both fair and appropriate.Unfortunately, my personal effort to diffuse any and all concerns, especially the matterrelated to an alleged medical problem, fell on deaf earsThe enclosed purchase orders,each containing the appropriate day right to return hearing aids, the dates of contractsand just as important, the very unreasonable demands and unwillingness to contact me,by the complainant, confirm both the legality as well as our best effort to ethically serveher best hearing health care interestThere isn't a single word contained in the recentcomplaint that was not originally expressedWhile a refund has not been a considerationfor more than six months by Ohio law, I am most certainly willing to adjust, calibrate,modify, reprogram or whatever I might do to personally make the aids perform atmaximum potential.Sincerely, Jim N***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Eric [redacted]
Good afternoon [redacted] .Thank you for bringing this issue to our attention, and I sincerely apologize for any inconvenience this has caused Although the website does list this as a product that ships the same day, this item is sent via email by [redacted] directly It takes anywhere from 3- business days to be received We apologize that the information listed on the website concerning the shipping of this product was misleading, and I am working closely with our E-Commerce team to get this corrected as soon as possible At this time, there is a return authorization in our system currently pending approval with [redacted] as of 11/22/ Due to the type of product, this approval process can take anywhere from 5-business days after the request has been entered I have requested an escalation on this matter Once approved, the credit card used to make the purchase will be refunded in full Again, I am sorry for any inconvenience this has caused Please feel free to contact us directly at [email protected] with any further questions or to check the status of your return request.Kind Regards, [redacted] Quality Analyst-Customer Relations | CDWPhone: [redacted] | Fax: [redacted] |
We can only presume in the above complaint, the matter can be reduced to a case of apatient simply trying to get out of her legitimate financial obligation of plus months agowith [redacted] ***The original complaint to my company is enclosed, lacks any merit,and shouts loud and clear regarding the unreasonableness of the demandsHopefully theRevdex.comwill agree that my response on August was both fair and appropriate.Unfortunately, my personal effort to diffuse any and all concerns, especially the matterrelated to an alleged medical problem, fell on deaf earsThe enclosed purchase orders,each containing the appropriate day right to return hearing aids, the dates of contractsand just as important, the very unreasonable demands and unwillingness to contact me,by the complainant, confirm both the legality as well as our best effort to ethically serveher best hearing health care interestThere isn't a single word contained in the recentcomplaint that was not originally expressedWhile a refund has not been a considerationfor more than six months by Ohio law, I am most certainly willing to adjust, calibrate,modify, reprogram or whatever I might do to personally make the aids perform atmaximum potential.Sincerely, Jim N***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
We can only presume in the above complaint, the matter can be reduced to a case of apatient simply trying to get out of her legitimate financial obligation of plus months agowith [redacted] ***The original complaint to my company is enclosed, lacks any merit,and shouts loud and clear regarding the unreasonableness of the demandsHopefully theRevdex.comwill agree that my response on August was both fair and appropriate.Unfortunately, my personal effort to diffuse any and all concerns, especially the matterrelated to an alleged medical problem, fell on deaf earsThe enclosed purchase orders,each containing the appropriate day right to return hearing aids, the dates of contractsand just as important, the very unreasonable demands and unwillingness to contact me,by the complainant, confirm both the legality as well as our best effort to ethically serveher best hearing health care interestThere isn't a single word contained in the recentcomplaint that was not originally expressedWhile a refund has not been a considerationfor more than six months by Ohio law, I am most certainly willing to adjust, calibrate,modify, reprogram or whatever I might do to personally make the aids perform atmaximum potential.Sincerely, Jim N***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Eric [redacted]
Good afternoon [redacted] .Thank you for bringing this issue to our attention, and I sincerely apologize for any inconvenience this has caused Although the website does list this as a product that ships the same day, this item is sent via email by [redacted] directly It takes anywhere from 3- business days to be received We apologize that the information listed on the website concerning the shipping of this product was misleading, and I am working closely with our E-Commerce team to get this corrected as soon as possible At this time, there is a return authorization in our system currently pending approval with [redacted] as of 11/22/ Due to the type of product, this approval process can take anywhere from 5-business days after the request has been entered I have requested an escalation on this matter Once approved, the credit card used to make the purchase will be refunded in full Again, I am sorry for any inconvenience this has caused Please feel free to contact us directly at [email protected] with any further questions or to check the status of your return request.Kind Regards, [redacted] Quality Analyst-Customer Relations | CDWPhone: [redacted] | Fax: [redacted] |
We can only presume in the above complaint, the matter can be reduced to a case of apatient simply trying to get out of her legitimate financial obligation of plus months agowith [redacted] ***The original complaint to my company is enclosed, lacks any merit,and shouts loud and clear regarding the unreasonableness of the demandsHopefully theRevdex.comwill agree that my response on August was both fair and appropriate.Unfortunately, my personal effort to diffuse any and all concerns, especially the matterrelated to an alleged medical problem, fell on deaf earsThe enclosed purchase orders,each containing the appropriate day right to return hearing aids, the dates of contractsand just as important, the very unreasonable demands and unwillingness to contact me,by the complainant, confirm both the legality as well as our best effort to ethically serveher best hearing health care interestThere isn't a single word contained in the recentcomplaint that was not originally expressedWhile a refund has not been a considerationfor more than six months by Ohio law, I am most certainly willing to adjust, calibrate,modify, reprogram or whatever I might do to personally make the aids perform atmaximum potential.Sincerely, Jim N***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]