Jose's Good as New Appliances

DO NOT BUY FROM HERE!!! This place is a jokeTheir appliances are Good as TrashI purchased a washer/dryer set, connected them the same day they were delivered and guess what, they did not work! Dryer did not turn on and Washer makes a loud squeaky, banging sound that shakes the entire houseI'm sure you can definitely hear the sound to the other end of the streetThey will give you every excuse in the book not to fix them even though they give you a day warrantyI called them the next day to let them know, but an angry rude lady (Erin) tried telling me that I had to pay for a technician to come over and fix themShe even blamed me and said we must not have working electricity in our homeThe other choice they gave me was to "walk me through the steps over the phone to repair it myself." REALLY??? Two Mexican guys ended up coming out a week later after much hassling and looked very botheredThey began banging and hitting the washing machine like crazy, thirty minutes later they said it's fixedTurned it on and it is still making the same loud soundDryer also stopped workingNever again!
They are very unprofessional, uneducated and lack customer serviceI wouldn't be surprised if they are getting their appliances from the trash or buying them broken and re-selling them as isHORRIBLE! Why would someone stoop so low like thisThe other point I must make is they speak very little broken EnglishThey have two locations, one on *** ** *** *** *** *** *** ** *** and the other location on *** *** ** *** *** *** *** ** ***They used to be called Jose's Good as New Appliances but changed their name for obvious reasonsAlso found several records on the Revdex.com website with the same complaints from customers, Problems with Product/Service Hope this helps someone from making the same mistake I madeThis is their current location:
Erin's Good as New Appliances
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