Hi, I am not sure what happened there Response and attachments below Dear ***, I first want to apologize that you have had such a hard time retrieving this information I have attached a copy of your lease, move out walk sheet, move out pictures, move out statement and bid from carpet vendor At this time, we will not remove the charges for the carpet replacement as the carpet was heavily damaged with pet urine or cleaning charges as you can see from the move out pictures I have also included your notice to vacate form that did not include a forwarding address We mailed the paperwork to you last know address which was your apartment here with hopes that you had forwarded your mail through the post office Please review the attached docs and let us know if you have any additional questions Thank you, [redacted]
Hi, I am not sure what happened there Response and attachments below Dear ***, I first want to apologize that you have had such a hard time retrieving this information I have attached a copy of your lease, move out walk sheet, move out pictures, move out statement and bid from carpet vendor At this time, we will not remove the charges for the carpet replacement as the carpet was heavily damaged with pet urine or cleaning charges as you can see from the move out pictures I have also included your notice to vacate form that did not include a forwarding address We mailed the paperwork to you last know address which was your apartment here with hopes that you had forwarded your mail through the post office Please review the attached docs and let us know if you have any additional questions Thank you, [redacted]