Joseph L. Suppa & Sons, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
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Review: Back in July we called Joseph Suppa and Sons to fix a leaky shower. When the plumber came he mentioned that he will look for the part that needs to be replaced or I can try looking for it myself and give a called back wether or not I find it.Also, if the part can't be found they would need to break thru the opposite side shower to replace the entire shower control valve.

He submitted a bill of $108 ( which my wife gave him a check) and said when we come back we will deduct it from the bill. After three weeks the leak kept getting worst so I called them back up for them to do what they need to do to fix the leak. I called them for a week strait to try to get them back and no one ever called me back. So I decided to call another plumber ([redacted]) and they came promptly the next day. Within 45 Minutes [redacted] fix my leaky shower. He mentioned to me he didn't understand how or why the last guy from Suppa Plumbing even mentioned breaking down the wall because it was a easy fix. I called Suppa Plumbing complaining and demanding for a refund for work they did not complete. [redacted] himself agreed and promised me a refund. It has been over 4 weeks and they keep saying its in the mail, or whats your mailing address, or we just mailed today etc.Desired Settlement: I wanted a full refund for work that was never rendered

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,