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Joseph Marini Asphalt Paving

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Reviews Joseph Marini Asphalt Paving

Joseph Marini Asphalt Paving Reviews (3)

Disgusted Customer
DO NOT HIRE! Absolutely horrendous job! The absolute worst company that I have ever dealt with in my 30 years of military service (US Army). My husband and I hired this company back in the summer (June-July) to put a round-about in our front driveway on a five acre piece of property (retirement home). The round-about was supposed to be connected to the current driveway. The initial interaction with Joe was pleasant as he shared how this was a family business and that he had been doing pavement for years. He said he was the best in the area and promised an excellent job. He guaranteed seamless paving from the new portion (round-about) to the current portion (old driveway). He said he would be able to patch up any cracks in the pavement with little to know sign of the crack.
Poor Results: The roundabout was not round, it was not leveled nor was it edged properly as Joe stated it would be. The patches that he said we would not to see were even bigger than the original cracks and were very obvious.
I contacted the company the very next day and spoke with Melissa (Oggice Manager) to let them know that the job was not done well and that we needed someone to come out. She said Joe would get back to me. I spoke with Melissa numerous times after that to get a status on when they would be able to come out. No time was given. After several weeks of waiting and calling back, I finally spoke with Joe who said he had come out and saw the issues and would have someone come out to make the corrections. Weeks went and I began calling again. Finally, I received a call from someone who was supposed to come out. He apologized for the delays but asked if I could wait until his wife got out of the hospital then he would come out to make the repairs. I waited three more weeks before calling back. No answer. 4 months had now past since the job had been completed.
Needless to say, I have not seen him or anyone else nor have I received any calls from the company. I called several more times but was suspicious and believed Melissa was screening my calls. Today, (20 Dec) I called from a different number right after calling 4 times from my cell. Melissa immediately answered (confirming that she was screening my calls. When she realized it was me she began giving numerous excuses as to why they hadn't come back out. I told her I wanted to speak with Joe and that I wanted a partial refund for the services because of the extremely poor job they did and the fact that I didn't want them back on my property. She got angry and yelled at me saying I wasn't listening to her reason for the delay. When I calmly asked why she didn't call, she yelled and asked if I was going to listen to her then she called me a Dumb A_s B____h before hanging up on me! From the other reviews this is apparently what she does when a customer is not satisfied. I called back but she ignored my call. I them called from my business military phone and she immediately picked up. I attempted to ask to speak with Joe, but when she recognized my voice, she hung up on me again. She will no longer answer any calls from any of the numbers that I have tried to call from.
I have a three year warranty on the round-about and a one year warranty on the sealant they sprayed on the older driveway. From the actions of the office manager it appears that they don’t plan to honor either one. I only want a partial refund (50%) of the cost.
This company is truly a rip off with no plans on correcting any of their mistakes. Had we thought to read the other horrible reviews from other customers we would never have hired this company. This is one of those expensive lessons learned.
I am going to file a formal complaint with the BBB and plan to take this further not for the money but for the principle of the matter. This company does not honor their contracts and has horrible customerservicewhen there is an issue of any kind. I am sure Melissa is going to delete my information and ensure they never contact me to resolve this issue. This is most unfortunate because we paid a very significant amount of money only to have receive horrible service. I Repeat, Do not Hire this company!

I recently had Joseph Marini Asphalt do a small asphalt job and the results are substandard. Part of the paving was done correctly but the other half appeared that they ran out of asphalt and spread what they had left over the remaining area. As a result, part of the area is thinner than the other half. In less than 3 weeks, grass started growing through the thin part. I called and they said they would send someone out on a Saturday. I waited ALL day and no one showed up. I called them the next business day and they told an outright lie and said someone came out and didn't see any problem. After going back and forth, they refused to correct the problem and suggested that I spread Roundup on the grass. DO NO USE THIS CONTRACTOR!!!

+1

Review: I had my driveway sealed July5,2013,I have been coresponding since that time with Joseph Marini asphaltCo.I was told that it would be okay to walk on my driveway within 4hrs and I could drive on it within 2days.I used more caution then the instructions given to me.I nor my family walked on the driveway for 2days and I didn't drive on it for a week. I called the company back because I noticed discoloration in the driveway,footprints from my dog,tire marks,and the entry into my driveway was still wet. I was told the technician would be out to reevaluate the job on numerous occasions.I was given several dates by the office and the technician (Chris) I've taken off from work,I've waited at home on several occasions with no show from the technician each time I've called the office and was told they would get back to me which they never did. I've asked for the owners direct line, I was never given.I've sent E-mails, pictures of my driveway was told I was on the list for repair after they recieved the pictures. Today after coresponding with this company for over 2 months I called yet again,I was told the technician came out this past Monday September 8th and was able to take a wet cloth and wipe up one of the dog prints. My concern is I have a driveway full of dog prints some probably new from this weeks rain/mud,it has rained several times since July 5th and I have tried many times to clean off the prints with a hose its impossible. This company did not adress the tire prints or discoloration. I asked today as I have on all occasions that they schedule the techician to come to my home when I'm home, I was told today he had a job in the area and that's why he probably came by.Today I asked that again they schedule the techanician to reasses their workmanship when I'm home,I was told he already came by and that was it After telling the young lady on the recieving end that this was not acceptable and I would like to speak with the owner, she hung up on me.I called back several times she did not answerDesired Settlement: I would like Joseph Marini Asphalt Company to provide me with a full refund of my money or redue my driveway before this year's fall season.

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Description: Paving Contractors

Address: 7704 Poplar Hill Lane, Clinton, Maryland, United States, 20735

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