Joseph Marion Allen PC

In response to your letter dated February 16,2018, regarding complaint ID ***, we would like to address the complaint and provide contradicting tihe complaints Move in Condition- The previous resident listed issues with her apartment when she moved inAt move in the resident signed a
Move -In Inventory and Condition Form, no issues were noted on the formAlso, the San Antonio Housing Authority passed inspection of the apartment on 1/11/If there had been issues with pests, the inspection would have not passed. Move Out- The previous resident gave notice on 10/23/to move out 12/23/She was informed that the Housing Authority requires the move out date to be on the last day of the monthThis is not our requirementThe previous resident came in and changed the move out date to 12/31/17. The previous resident then brought us a Non-Renewal Notice to Landlord on 11/3/17, showing an Effective Date of Termination on 1/31/18, as this is when her lease ended with San Antonio Housing AuthorityHer move out date was changed to 1/31/in our system. On January 9, 2018, we served a notice to Vacate for Nonpayment of Rent, due to the rent not being paid for JanuaryAt this time, we found the apartment empty and took possession of the apartmentthat is why rent was charged from 1/1/18-1/9/Not because there was a form to sign, but because we expected the previous resident to reside in the apartment until 1/31/ and we were unaware that she had moved out until we served the notice on 1/9/18. The lease rent for this unit was $However, due to tax credit rules, we cannot charge more than $for the resident's portion. Prorated Rent Calculation: $886/days x days=$=$late fee that was billed on the 6th when rent wasn't paid on timeTotal charged was $and deducted from deposit, leaving a refund of $142.78. There were no other charges. We have attached all supporting documentation and we are sure you will agree that the matter was handled properly. Please let me know if you need anything further.Thank you