[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received, your complaint will be closed Administratively Resolved] Revdex.com, I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below Cadwell's response is no surprise to me I caught them in a true lie and now know that all their dealings with me was untrue Looks like the lawyers will have to duke it out I was hoping it wouldn't have to go to court but when a business truly demonstrates unfair practices, it is the best thing to do No matter what I say they turn it around to make them sound better.I am willing to take a polygraph to show I am telling the truth When Cadwell said the price was not sanctioned by management - that is totally incorrect [redacted] did check with management!So, please post my complaint on the Revdex.com so others can read and do not make the same mistake I made Regards, [redacted]
We are sorry to hear of her misfortunes Ms [redacted] has a preponderance of evidence as to what our return policy is both verbally and in writing She opted not to respond or follow through on any of the necessary items required for a proper fitment and adjustment visits which are standard protocol to optimize the efficacy of the appliance The WA State Attorney General has found that we followed all appropriate avenues to satisfy the consumer complaint that Ms [redacted] filed and have closed the case She is aware of everything necessary to allow for a refund Ms [redacted] 's facts seem to keep wandering from the well documented reality She was offered a steep discount on a service that normally costs in excess of $3600, which includes an oral appliance, exam, x-rays, and follow up visits necessary to obtain optimal adjustment of the appliance Our typical cash discount at the time was $2200, which is far below the industry standard pricing for such a service Industry standard for such a service ranges from $to $6000+ She was offered an even steeper discount of $which was not authorized by the management, but since she was given the pricing by our employee, we honored it to uphold the integrity of our organization as a good faith gesture.Silent Sleep Centers has be gracious in waiving all late payment fees, interest, and attorney fees accrued at this point She has been made aware, in writing, of the steps necessary to resolve this issue without incurring further expense However, she refuses to do so Our counsel is recommending we discontinue our grace period since she appears to be uncooperative and unwilling to participate in the resolution process Hopefully she decides to opt out of further delay of the resolution of this matter before it is out of our hands entirely to be flexible and amenable to the gracious terms offered to Ms [redacted] .Best Regards,Silent Sleep Centers
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received, your complaint will be closed Administratively Resolved] Revdex.com, I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below Cadwell's response is no surprise to me I caught them in a true lie and now know that all their dealings with me was untrue Looks like the lawyers will have to duke it out I was hoping it wouldn't have to go to court but when a business truly demonstrates unfair practices, it is the best thing to do No matter what I say they turn it around to make them sound better.I am willing to take a polygraph to show I am telling the truth When Cadwell said the price was not sanctioned by management - that is totally incorrect [redacted] did check with management!So, please post my complaint on the Revdex.com so others can read and do not make the same mistake I made Regards, [redacted]
We are sorry to hear of her misfortunes Ms [redacted] has a preponderance of evidence as to what our return policy is both verbally and in writing She opted not to respond or follow through on any of the necessary items required for a proper fitment and adjustment visits which are standard protocol to optimize the efficacy of the appliance The WA State Attorney General has found that we followed all appropriate avenues to satisfy the consumer complaint that Ms [redacted] filed and have closed the case She is aware of everything necessary to allow for a refund Ms [redacted] 's facts seem to keep wandering from the well documented reality She was offered a steep discount on a service that normally costs in excess of $3600, which includes an oral appliance, exam, x-rays, and follow up visits necessary to obtain optimal adjustment of the appliance Our typical cash discount at the time was $2200, which is far below the industry standard pricing for such a service Industry standard for such a service ranges from $to $6000+ She was offered an even steeper discount of $which was not authorized by the management, but since she was given the pricing by our employee, we honored it to uphold the integrity of our organization as a good faith gesture.Silent Sleep Centers has be gracious in waiving all late payment fees, interest, and attorney fees accrued at this point She has been made aware, in writing, of the steps necessary to resolve this issue without incurring further expense However, she refuses to do so Our counsel is recommending we discontinue our grace period since she appears to be uncooperative and unwilling to participate in the resolution process Hopefully she decides to opt out of further delay of the resolution of this matter before it is out of our hands entirely to be flexible and amenable to the gracious terms offered to Ms [redacted] .Best Regards,Silent Sleep Centers