Jovan

Review: The company advertised a sample of two products with a video of miraculous under eye cream and another fine line cream. It was not clear the sample was only for 14 days and then I would be charged 89.75 and then another 84.75 for these products. When I called customer service to get my money back they immediately started selling me to continue the product for 90 days to see a result. Then immediately reduced the price by 65% on future order only, when I declined and requested at least a partial refund on this very small bottle of cream they refused. I was not allowed to talk to a Supervisor and was told I would be told the same information, then I requested a manager and was told the same thing. They refused to let me speak to a manager. This is not customer service and this company should not be allowed to do business. Their ad is deceiving and deceptive and I feel like I was a victim of fraud as to others by the other complaints. I will tell everyone I know about this fraud so others do not fall victim and taken for their hard earned money.Desired Settlement: Of course, I would like my money back and for them to change their deceptive advertising to get draw in consumer to try a product, give them longer to try it and make it very clear they will be charged. I had no way to cancel the 14 day trial and I feel they knew this and are victimizing the unsuspecting customer.