Jovi Pak

Dear Ms***,Thank you for taking the time to speak with me on the telephone todayI want to personallyapologize for the recent experience you had with JoViPak's Bellisse® Com pressure® Comfortgarments not meeting your expectationsJoViPak strives to make sure that everyone receivesthe best possible experience with our customer service and our productsOur primary focus isto provide quality and comfortable garments that will enhance the management of lymphedemaor edema.All our products are made in the United States with quality materials and we of course want toprovide items that will last and be of the highest benefit to youHowever, since the Bellisse youreceived apparently did not meet those standards, we are shipping you two replacementBellisseBased on our conversation today, and after you reviewed with me the size labels inthe items you have, we will send you two Buff colored size DD/E BellisseThesereplacement items are for the ones you originally ordered through Comfort Care Medical inNovember 2015.It is our hope that you will be completely satisfied with these replacement items and that theBellisse will become an important tool in the management of your condition.We of course recommend that the care instructions on the garment label are followed to extendthe life of your Bellisse as long as possible - garments should be placed in a lingerie bag beforewashing in lukewarm water with mild detergent (not Woolite® but a gentle /delicate detergent).Do not use bleachAir dry or place in a dryer on low heat.Each person's situation, condition and treatment plan is uniqueOur thoughts are with you asyou work towards the management of your condition.My contact information is belowPlease reach out to me if there are any questions.Sincerely,Kathlene L [redacted] Sales ManagerOffice: 866-888-Ext [redacted] @jovipak.comhttp://www.bsnmedical.ushttp://www.jobstcompressioninst

Dear Ms. [redacted],Thank you for taking the time to speak with me on the telephone today. I want to personallyapologize for the recent experience you had with JoViPak's Bellisse® Com pressure® Comfortgarments not meeting your expectations. JoViPak strives to make sure that everyone receivesthe best...

possible experience with our customer service and our products. Our primary focus isto provide quality and comfortable garments that will enhance the management of lymphedemaor edema.All our products are made in the United States with quality materials and we of course want toprovide items that will last and be of the highest benefit to you. However, since the Bellisse youreceived apparently did not meet those standards, we are shipping you two replacementBellisse. Based on our conversation today, and after you reviewed with me the size labels inthe items you have, we will send you two Buff colored size 42 DD/E Bellisse. Thesereplacement items are for the ones you originally ordered through Comfort Care Medical inNovember 2015.It is our hope that you will be completely satisfied with these replacement items and that theBellisse will become an important tool in the management of your condition.We of course recommend that the care instructions on the garment label are followed to extendthe life of your Bellisse as long as possible - garments should be placed in a lingerie bag beforewashing in lukewarm water with mild detergent (not Woolite® but a gentle /delicate detergent).Do not use bleach. Air dry or place in a dryer on low heat.Each person's situation, condition and treatment plan is unique. Our thoughts are with you asyou work towards the management of your condition.My contact information is below. Please reach out to me if there are any questions.Sincerely,Kathlene L[redacted]Sales ManagerOffice: 866-888-5684 Ext. [redacted]@jovipak.comhttp://www.bsnmedical.ushttp://www.jobstcompressioninst