Sign in

Joyeria Diaz

Sharing is caring! Have something to share about Joyeria Diaz? Use RevDex to write a review
Reviews Joyeria Diaz

Joyeria Diaz Reviews (5)

I took my wife's [redacted] to them to do a small repair on the finderThe actual repair was fine but the other issues I have and why I am not giving them a good review areThe repair was supposed to take three days so I decided not to do a rental, it took over a weekWhen I picked up the car and got home I opened the back to find that the whole car was covered in sanding dust and other tracked in dirt, had to take it back so they could clean it Two days later the first time I took the car above mph a small plastic piece blew off the top of my roof rack and by the time I turned around to go back and get it, it was smashed to small piecesCalled them and told them so I had to make another trip back so they could look at itThey said they would check into getting another one and they would give me a call backNo Call! I could tell they really didn't want to take responsibility for it but I know that they did it because the estimate done by a different shop had listed on the repair to take the luggage rack off the car to blend the paintThe problem is you have to take the whole headliner out and remove the bolts from the inside to get the rack off the roofAlso [redacted] was no help either my guess is they are on the same teamSo here is how they handle it "Just ignore him, he will go away" So now I a stuck with repairing it and [redacted] does not just sell the cover piece you have to buy the whole luggage rack at a $premiumThanks Price's!

I had my car towed to Price's Collision Center in Murfreesboro, TN following an attack of 2 deer. I was told via phone that I would be called when the tow truck arrived with my car. No call received. I went to Price's to sign my authorization form and was told I would be called with an estimate. No phone call. I called yesterday to inquire when my car could be expected to be ready and what the estimate was. I was told the computer was down but they would have someone call me later that day. Guess what? No call. I called back this morning and was told the person that could give me this information had stepped out and they would call back in 10 minutes. 45 minutes later, I called them. Finally, held for 8 minutes but was told they were "aiming" for my car to be ready at the end of the week. Today is Tuesday. I had to ask again for the estimate which appeared to guarded as well as Fort Knox and after holding again, I did receive this information. I do not recommend this body shop to others due to failure to follow through with what they advise and advertise.

Poor commitment on dates. I went with Price's for body work after my accident. They did not stick to the timelines and I am now paying for my rental car out of pocket. I have been saying from the first report that front door is struck and jammed. They called me at the end of third week saying they have ordered the door and waiting on it. It is totally frustrating and they said flat out it is not their responsibility to cover for the rental car because of the delay .

If it were possible to give this place negative stars I would!!! They have had my car for 3 1/2 months and it's still not fixed properly!! They didn't throughly check the car for damages when it came in and it has been fixed in stages!! The car should of been totaled but due to their ignorance and mistakes we didn't have the full estimate up front!! On top of that my licenses plate was "lost/stolen" off of my car while it was in their lot and they tried to blame me stating I must have come and gotten it off the car and not telling them. This has turned into a nightmare for me I have had to do a police report and I will have go to the tag agency to get this cleared up when I get my car back and they are not taking fault in any of this [redacted]!!! As of Dec 30th the car is still not fixed properly and had new ISSUES and I'm still dealing with this BS!!! Funny part is they are more than happy to collect my 500.00 deductible!!
So update on the nightmare... They still have my vehicle as of 1/11! They had to replace the tiny they ripped on my window, had to reprint the entire side of the car and get a replacement mirror for my driver side due to it rusting while they've had it. I called for corporate offices number and they refused to give it to me, real classy way to do business! I think it's time to call the local news and see if the spot light helps you want to speak to me and resolve this issue!

I took my wife's [redacted] to them to do a small repair on the finder. The actual repair was fine but the other issues I have and why I am not giving them a good review are. 1. The repair was supposed to take three days so I decided not to do a rental, it took over a week. 2. When I picked up the car and got home I opened the back to find that the whole car was covered in sanding dust and other tracked in dirt, had to take it back so they could clean it. 3. Two days later the first time I took the car above 45 mph a small plastic piece blew off the top of my roof rack and by the time I turned around to go back and get it, it was smashed to small pieces. 4. Called them and told them so I had to make another trip back so they could look at it. They said they would check into getting another one and they would give me a call back. No Call! I could tell they really didn't want to take responsibility for it but I know that they did it because the estimate done by a different shop had listed on the repair to take the luggage rack off the car to blend the paint. The problem is you have to take the whole headliner out and remove the bolts from the inside to get the rack off the roof. Also [redacted] was no help either my guess is they are on the same team. So here is how they handle it "Just ignore him, he will go away".
So now I a stuck with repairing it and [redacted] does not just sell the cover piece you have to buy the whole luggage rack at a $600 premium. Thanks Price's!

Check fields!

Write a review of Joyeria Diaz

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Joyeria Diaz Rating

Overall satisfaction rating

Add contact information for Joyeria Diaz

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated