JP & Associates, LLC

Initial Business Response / [redacted] (1000, 14, 2015/11/03) */ Per conversation with Mr [redacted] on 09/09/15, he explained that this account was paid for previouslyThis file was closed, he received no further calls and will never be contacted by JP & Associates, LLC again Initial Consumer Rebuttal (The consumer indicated he/she DID NOT accept the response from the business.) This is not the only time a company has reached out to me to tell me that I still owed money on my old closed Sprint accountCompanies like this look at old information about closed debt, then reach out to people in hopes they have forgotten they have already paid off their debtI don't accept their response as I am sure they do it to a lot of other peopleI am sure if someone investigated this company they would fine that a lot of people have paid their debt twiceSure they can close the file, but it doesn't change the fact that they reached out to me in the first placeI was not filing a complaint for them not closing my account, it was filed for harassment

Initial Business Response / [redacted] (1000, 14, 2015/11/03) */ Our companies website is jpassociatesgroup.comThis file was closed here at JP & Associates, LLC, she will not receive any communication from our office

Initial Business Response / [redacted] (1000, 14, 2015/11/03) */ We acknowledge Ms [redacted] concern and have closed this file here in our office, she will not receive any further phone calls or communication from JP & Associates, LLC

Initial Business Response /* (1000, 14, 2015/11/03) */
Ms***'s file was closed in our office, after our conversation with herHer file was purchased from one of our debt brokers, and has been removed from our data base when closedWe have already ceased communication with her and no family
members will ever be contacted on this manner

Initial Business Response /* (1000, 14, 2015/11/03) */
After our conversation with Ms*** her file in our office was closedAll phone numbers from this file were removed and there will be no attempts to contact them
Initial Consumer Rebuttal /* (3000, 17, 2015/11/04) */
Good
evening,
Although I have not been contacted since I filed my complaint I would still appreciate you following up on itI have no idea who these people are and I'm sure this will have a negative impact on my credit report
I would like to know how they were able to obtain my personal information
Thank you,
*** S***

Initial Business Response /* (1000, 14, 2015/11/03) */
As a representative of JP and Associates I do want to express my sincerest apologies to the lack of clarification provided by our officeAt this point in time the file in question has been closed due to inconsistencies after further reviewing
had been conductedAs of now no further contact will ever be made in regards to this matter and a letter of apology has been sent as of todayWe do once again apologize for the inconvenience and if you have any further questions please reach out to our firm directly

Initial Business Response /* (1000, 14, 2015/11/03) */
Mr***'s file was purchased from one of our debt brokers, an apology letter will be sent outAfter his phone call with our office he was put on a do not call status, and JP& Associates, LLC is NOT reporting this on any of the major
credit bureaus
Initial Consumer Rebuttal /* (2000, 16, 2015/11/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept this responseI look forward to the letter and not being contacted again

Initial Business Response /* (1000, 14, 2015/11/03) */
To Whom It May Concern: JP& Associates appreciates you taking your time for the review here and want to express our deepest apologies for any inconveniences this may have afforded youAt this time your number has been removed and no further
correspondence will be afforded to youIf there is any further clarification required please feel free to reach out to us directlyThank You

Initial Business Response /* (1000, 14, 2015/11/03) */
To Whom It May Concern: JP & Associates appreciates you taking your time for the review here and want to express our deepest apologies for any inconveniences this may have afforded you. JP & Associates apologizes for contacting you at your...

place of employment. If you would like to contact our offices directly to have your employment number removed from our systems if not already done so. Otherwise at this time we have cease and desisted any further communication with you. Have a great day.
Initial Consumer Rebuttal /* (2000, 16, 2015/11/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am pleased that this company has said they would stop calling my place of employment.

Initial Business Response /* (1000, 14, 2015/11/03) */
This file has been closed, Ms. [redacted] will receive no further calls about this matter.

Initial Business Response /* (1000, 14, 2015/11/03) */
This account was for [redacted], after conversation with Ms. [redacted], JP & Associates closed this file internally. We will send out an apology letter if they request, but this file is closed in our office and we will not make any further...

attempts to contact them.
Initial Consumer Rebuttal /* (3000, 16, 2015/11/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes we want an apology letter. But the company is still contacting people saying they owe money. A couple of months ago they contacted my son and tried the same scam on him. He never had a home phone with any company. Scams of this kind, with the force and wording they use of having arrest warrants issued etc. Needs to be shut down completely.

Initial Business Response /* (1000, 15, 2015/11/03) */
To Whom It May Concern: JP & Associates appreciates you taking your time for the review here and want to express our deepest apologies for any inconveniences this may have afforded you. At this point in time JP & Associates will continue to...

cease and desist any further communication to your or any other references listed on file. We apologize again for any inconvenience this may have afforded you and hope that any further dealings can be handled directly with our firm. Thank You
Initial Consumer Rebuttal /* (2000, 17, 2015/11/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
If the harassment calls will be completely stopped & this matter is now closed in regards to we do not owe them any money for any reason; we accept the terms of their response. But if JP & Associates contacts us again, we may file legal action.

Initial Business Response /* (1000, 5, 2015/10/14) */
Mr. [redacted] file in our office was closed when he asked us to no longer contact him regarding this matter.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes Im...

ok as long as no further contact is made. How they have this info on me is bazaar. Sending me letters to an address I never lived at is even more bazaar. Thanks for ur help..

Initial Business Response /* (1000, 14, 2015/11/03) */
We acknowledge Ms. [redacted] concern and have closed this file here in our office, she will not receive any further phone calls or communication from JP & Associates, LLC.

Initial Business Response /* (1000, 5, 2015/10/30) */
To Miss [redacted],
I am sorry to here about the lack of clarification you have stated was provided to you by our office at this point in time it does reflect on record that the funds processed have been returned to your account and as a letter...

of dismissal to the address on file, due to the nature of how the conversation was conducted. We once again do apologize for the situation and appreciate any further correspondence be directed to our HR department to avoid any further issues in the future.
Thank you.
Initial Consumer Rebuttal /* (3000, 8, 2015/11/09) */
My name is [redacted] . My case XXXXXXXX is in [redacted] which is in my Maiden name I would like to JP& ASSOCIATES,LLC to Issue me a company check for the 155.51. To [redacted] red bud rd gun barrel city TX XXXXX. Because the card that was used to take the money off has been canceled and I don't have a bank card any more . The did not returned my money back to me at all. My bank said that the need to issue a company check to me .thanks sincerely mrs [redacted]
Final Consumer Response /* (4200, 12, 2015/11/30) */
Please tell them that if they don't want to send me a check for my money I will contact legal advice to see if I can sue them for not giving me a check for my money that there employee took out of my account to pocket the money. All I want is for them to do what is right that was my money. Not there money to keep. I will Not let them take my money that I could have used to pay another Bill. Sincerely [redacted]

Initial Business Response /* (1000, 14, 2015/11/03) */
After speaking with Mr. [redacted], this filed was closed in our office. JP & Associates, LLC. had no intent on "scamming" Mr. [redacted]. Since this file was closed we will make no attempts to contact Mr. [redacted].
Initial Consumer Rebuttal /* (2000, 16,...

2015/11/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 14, 2015/11/03) */
To Whom It May Concern: JP & Associates appreciates you taking your time for the review here and want to express our deepest apologies for any inconveniences this may have afforded you. At this point it shows that a refund was provided and the...

file its self closed. We do wish if you have any further concerns to address that you do so directly with our firm. Thank you.
Initial Consumer Rebuttal /* (3000, 16, 2015/11/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Original complaint was filed in April 2015. It is now 3 November and still have not received a refund check as they stated to Revdex.com. JP & Associates, LLC needs to refund $100.00. Put a stop to all other charges related to this issue.

Initial Business Response /* (1000, 14, 2015/11/03) */
Per conversation with Mr. [redacted] on 09/09/15, he explained that this account was paid for previously. This file was closed, he received no further calls and will never be contacted by JP & Associates, LLC again.
Initial Consumer Rebuttal /*...

(3000, 16, 2015/11/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is not the only time a company has reached out to me to tell me that I still owed money on my old closed Sprint account. Companies like this look at old information about closed debt, then reach out to people in hopes they have forgotten they have already paid off their debt. I don't accept their response as I am sure they do it to a lot of other people. I am sure if someone investigated this company they would fine that a lot of people have paid their debt twice. Sure they can close the file, but it doesn't change the fact that they reached out to me in the first place. I was not filing a complaint for them not closing my account, it was filed for harassment.

Initial Business Response /* (1000, 14, 2015/11/03) */
Mr. [redacted] is no longer financially responsible for the account on this file. Also an apology letter will be sent to Mr. [redacted].

Initial Business Response /* (1000, 14, 2015/11/03) */
Our companies website is jpassociatesgroup.com. This file was closed here at JP & Associates, LLC, she will not receive any communication from our office.