August 24, 2015Dear [redacted] ,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your complaint was resolved to your satisfaction as we have installed your window order and this installation as well as the windows themselves have performed to your satisfaction, as far as we are aware.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfactionThank you very much for your business and we hope that you have been enjoying your new windows!Sincerely,Nicole O.CFO/COO
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
After weeks of phone calls and promises of product we finally received two of three of our windowsDue to a mishap we finally received our final window weeks laterAfter receiving this email, considering it's been months, I can see customer care and satisfaction is not a number one priorityWe will never do business nor refer the company to anyone else.
Regards,
*** ***
Dear Ms*** ***,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your complaint was
resolved to your satisfaction as we have prevented your uncle’s phone number from being automatically generated for calling by our telemarketing database systemWe sincerely apologize for any inconvenience that our calling caused him and/or you and certainly have no intention of continuing any sort of unwanted communication with either of you.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction.Sincerely,Nicole MO*** CFO/COORemodel USA Inc??: ###-###-####
August 18, 2015Dear *** *** ** ***,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your
complaint was resolved to your satisfaction as we have prevented your phone number from being automatically generated for calling by our telemarketing database systemWe sincerely apologize for any inconvenience that our calling caused you and certainly have no intention of continuing any sort of unwanted communication with you.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction.Sincerely,Nicole O
August 18, 2015Dear [redacted],First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your...
complaint was resolved to your satisfaction as we did cancel your contract as you requested and did not charge you for any materials or permits related to your job.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do toresolve your complaint to your satisfaction.Sincerely,Nicole OCFO/COO
To whom it may concern,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to assure you that your complaint has been...
resolved to your satisfaction as we have prevented your phone number from being automatically generated for calling by our telemarketing database system. We sincerely apologize for any inconvenience that our calling caused you and certainly have no intention of continuing any sort of unwanted communication with you.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction.Sincerely,Nicole M. O[redacted] CFO/COO
August 24, 2015Dear [redacted],First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your...
complaint was resolved to your satisfaction as we have installed your window order and this installation as well as the windows themselves have performed to your satisfaction, as far as we are aware.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction. Thank you very much for your business and we hope that you have been enjoying your new windows!Sincerely,Nicole O.CFO/COO
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
August 18, 2015RE: Complaint ID [redacted]To whom it may concern,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to...
confirm with you that your complaint was resolved to your satisfaction as we have prevented your phone number from being automatically generated for calling by our telemarketing database system. We sincerely apologize for any inconvenience that our calling caused you and certainly have no intention of continuing any sort of unwanted communication with you.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction.Sincerely,Nicole M. O[redacted] CF?/C??Remodel USA Inc. PH: ###-###-####
August 24, 2015Dear [redacted] ,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your complaint was resolved to your satisfaction as we have installed your window order and this installation as well as the windows themselves have performed to your satisfaction, as far as we are aware.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfactionThank you very much for your business and we hope that you have been enjoying your new windows!Sincerely,Nicole O.CFO/COO
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
After weeks of phone calls and promises of product we finally received two of three of our windowsDue to a mishap we finally received our final window weeks laterAfter receiving this email, considering it's been months, I can see customer care and satisfaction is not a number one priorityWe will never do business nor refer the company to anyone else.
Regards,
*** ***
Dear Ms*** ***,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your complaint was
resolved to your satisfaction as we have prevented your uncle’s phone number from being automatically generated for calling by our telemarketing database systemWe sincerely apologize for any inconvenience that our calling caused him and/or you and certainly have no intention of continuing any sort of unwanted communication with either of you.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction.Sincerely,Nicole MO*** CFO/COORemodel USA Inc??: ###-###-####
August 18, 2015Dear *** *** ** ***,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your
complaint was resolved to your satisfaction as we have prevented your phone number from being automatically generated for calling by our telemarketing database systemWe sincerely apologize for any inconvenience that our calling caused you and certainly have no intention of continuing any sort of unwanted communication with you.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction.Sincerely,Nicole O
August 18, 2015Dear [redacted],First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your...
complaint was resolved to your satisfaction as we did cancel your contract as you requested and did not charge you for any materials or permits related to your job.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do toresolve your complaint to your satisfaction.Sincerely,Nicole OCFO/COO
To whom it may concern,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to assure you that your complaint has been...
resolved to your satisfaction as we have prevented your phone number from being automatically generated for calling by our telemarketing database system. We sincerely apologize for any inconvenience that our calling caused you and certainly have no intention of continuing any sort of unwanted communication with you.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction.Sincerely,Nicole M. O[redacted] CFO/COO
August 24, 2015Dear [redacted],First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to confirm with you that your...
complaint was resolved to your satisfaction as we have installed your window order and this installation as well as the windows themselves have performed to your satisfaction, as far as we are aware.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction. Thank you very much for your business and we hope that you have been enjoying your new windows!Sincerely,Nicole O.CFO/COO
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
August 18, 2015RE: Complaint ID [redacted]To whom it may concern,First, allow me to apologize for the extremely late response to your complaint with the Revdex.com, unfortunately, due to a communication mishap, we did not receive your complaint until last week.Second, I would like to...
confirm with you that your complaint was resolved to your satisfaction as we have prevented your phone number from being automatically generated for calling by our telemarketing database system. We sincerely apologize for any inconvenience that our calling caused you and certainly have no intention of continuing any sort of unwanted communication with you.Please do respond to this communication through the Revdex.com and let us know if there is anything further we need to do to resolve your complaint to your satisfaction.Sincerely,Nicole M. O[redacted] CF?/C??Remodel USA Inc. PH: ###-###-####