JPay

The fees this company charges are outrageous and unreasonable $to send $20????? REALLY? JPAY is nothing more than a legal scam between the prison & this company

One would think that the State of Georgia could and would pick a better communication provider for their inmates to communicate with their families but they choose by far the WORST provider known to man - Jpay is a Joke

Jpay is a rip off, have been waiting since november for a jpplayer, still no resolution,

I purchased a jpay player for my brother who is incarcerated in Feb The player is defective, he is unable to listen to music He opened a ticket they failed to respond I called Jpay and was told he just needs to wait for a response I advised that they were supposed to acknowledge his ticket within hours its been several weeksThen the representative said well the warranty is only good for days, there is nothing they can do for him REALLY JPAY REALLY?? Scam You take peoples hard earned money when trying to support their loved ones, and this is how you treat them

J-pay is the biggest rip-off there isAvoid them at all costsAnd they bough Securus, so avoid them tooIt took me three months to cancel Securus because they did not bill all the phone calls, even though I paid the account in full, even for all the unbilled calls So for months, I would be charged a transaction fee, and then the phones would be cut off to my relativeThen I would pay the transaction fee, and would have to pay a transaction fee for the privilege of paying the transaction feeFinally after months of paying transaction fees and fees upon fees it stopped J-pay charges a $transaction fee, and then they put it through to the credit card company under a cash advance code which prompts anohter $fee from VisaSo it costs $in fees just to fund commissary

My husband received a jpplayer that was defected I called for weeks having to speak with a variety of people and getting no where Then on my 4th week of calling I was told he woukd receive a new player and an email would be sent to him He did not receive that email instead he received an email saying that the player was no longer under warranty and that the family had to put out more money for a new player Thus company is a rip off taking your money from you I have heard several comolaints this company deserves a big fat F