JPE Contractors, LLC

I want to thank you for sharing your concerns related to the billing of your annual wellness exam I was saddened to hear we had failed to meet your expectations, but was appreciative of your thoughtful feedback We use all feedback in our ongoing improvement efforts I understand
you spoke directly with the practice director for the *** office and you were able to work out a resolution Should you have any questions or concerns in the future please reach out to us at ***, and one of our advocates will assist you We value you and want to keep you in our Carilion Clinic family. Sincerely,Carilion ClinicPatient Advocacy

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]