Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I don't know what so called "add-ons" they have done while working.This is and wrong statement from JP McCurdy electrical company that I offered their electrician to do side work at my house.(Note that I told same thing to J [redacted] in one of eMail conversation with him in March 2016)Also, they fooled me and finish town inspection without putting light fixture back to the ceiling(You will see in below mentioned explanation or attached document).According to me, JP MCCURDY office is trying divert the actual problemInstead of finishing the pending work they are misleading the situation by giving all those statement which is not trueIf you(business) has been in business for years with a better than 95% approval rating then why you are doing this to meAs per my experience you are not a good company to work with.Let me try to give more information about the entire context, hope that would be helpful.(I am also attaching explanation in word doc for better readability)Overall:-We hired this company in December-for above mentioned workThey came to my house and started work on around 12/08/2014(Exact date don't remember because they rescheduled twice)Project Manager Name is [redacted] Based on certain percentage of work completion he asked us for payments and we paid accordingly on timeI am writing a complaint about this company, today its 04/28/and still they have not finished entire workOur house is a mess with the electrical garbage still lying around and no light in the entire houseWe have lamps all over the placeThere is little reason behind this which I would like to share: My question to JP MCCURDY office is, I paid the $amount that was asked on time and they are not sending their crew for $disputed amount (according to me I paid for everything, except led hutch light strips)Even if the amount is due the company should first finish pending work or agree on some mutual solution instead of keeping me in the lurchThe owner hasn't agreed to anything and only the project manager has said that he will put all the light fixtures up but the owner hasn't agreed to anythingThe company just wants another payment from me and I DON'T TRUST THEM AT ALL ANYMORE Detailed Information:- Company crew came and started working BUT the way they worked every day was not very convincingThey always seemed to be in a rush because of which they incorrectly installed switches which they changed but disfigured our walls with their pencil drawings which were never taken care offThey never cleaned work area properly after work completion on that dayOur new [redacted] TV had dust all over when we forgot to cover the living area once such was the level of unprofessionalism and don't care attitudeWe told them so many times about this but there were no changes in their cleanlinessEventually we ended up cleaning our house every evening and then preparing the house for work the next day which was a tiring job for usFor preparing the house the next day we had to move and cover the furniture because the electricians didn't do anythingSomehow they finished Knob and Tube removal work, Electrical panel upgrade and installed a few extra new Switches and receptacles which we asked for They didn't finish light fixture installation (only of our light fixtures were delayed) but there are no light or fan fixtures in the entire house In 2015(January-March) we had a series of severe winter storm in Boston area and because of some production issues of our light fixtures, which we ordered online, weren't delivered on timeThese came only towards the middle of MarchDue to this fact and the work situation [redacted] (Project Manager) suggested that we get the town inspection done and when the light fixtures will arrive then his crew will come back and install all new and old light fixtures In order to do this he demanded us to clear all remaining dues and only then he will proceed to get an inspection dateI asked him why he was asking for full payment without work completion as his crew was coming back for work completion but he said its company process and he won't be able to finalize inspection date unless paid in fullBy considering the good rating and reputation of this company I paid remaining balance in full, AND now I am regretting for that mistake Our light fixtures came in March-and when I tried reaching [redacted] then got no response from him(or an occasional response like he is busy and doing me some favor)I made several phone calls, texted him and even dropped follow up mails to get in touch with himHowever the responses were always delayedHe texted me saying he will call me tomorrow (that tomorrow never came)These follow up sessions continued for several monthsWhile doing all this I also start getting unpaid Bill from JPMccurdy office for couple of basement lights which according to them I hadn't paidI responded back and included [redacted] in the conversation and asked for explanation [redacted] never responded backI was very busy with my office work that time but still followed up with mails over the time addressed to [redacted] but didn't get any prompt responseI got couple of further mails regarding payment issues and got frustrated and decided instead of running behind [redacted] it would be better to communicate with JPMccurdy officeSo I started communicating with the office executive in August- [redacted] and [redacted] assisted me on this matterThey looked into this issue, and internally spoke with [redacted] and finally told me that I never paid for few basement lights which they installed and the company crew will come and finish work only when I paidEven then the scope and nature of unfinished work isn't defined and they haven't agreed to finish everything I was so tired and frustrated with their unprofessional behaviorI don't know how many payments [redacted] reported to the company billing departmentI denied their charges and told them its disputed amount and I will not pay without proper explanationI suggested looking into all payments which I gave to [redacted] and come up with a solutionInstead of understanding the problem and agreeing to some mutual solution they have asked me to pay firstThis issue dragged for long and became very ugly finally [redacted] (company owner) came into picture visited our house and started looking into this issueHe got involved in November – onwardHe looked into this matter and dug out all possible issue pointsI gave him all payment details with date and check numberTwo of these payments were Cash amounts and one cash payment entry was missing in billing department I told [redacted] that I don't have any proof for one particular cash payment for that we went to the nearby [redacted] ATM machine in JPMcCurdy utility vanOnce [redacted] came to know that we (myself and [redacted] ), which [redacted] denied, in his company utility van then he checked his company vehicle movement in [redacted] tracking system (according to [redacted] all of his company vehicle is equipped with [redacted] tracking system) and noticed that one of his vehicle spotted at the [redacted] ATM location as per [redacted] tracking system recordsIt looks like [redacted] enquired this incident to [redacted] and he might have cooked up all stories that, I offered two of their electrician (based on above response from business) and they might be working at my house on that particular day as a part of side Job and they took company vanAll these things I came to know few months back in one of the previous e-mail correspondence with [redacted] (If needed I can provide all e-mail conversation with ***) I believe [redacted] understood the situation and said he will look into this and take advice from his lawyer and get back to me***'s last mail on this matter was on 28th March I waited for few more weeks for his response and followed up with mail tooI have not received response till now and decided to report this incident to Angie's list forum (from where I hired this company) and to Revdex.com so that others don't get fooled by this company Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I don't know what so called "add-ons" they have done while working.This is and wrong statement from JP McCurdy electrical company that I offered their electrician to do side work at my house.(Note that I told same thing to J [redacted] in one of eMail conversation with him in March 2016)Also, they fooled me and finish town inspection without putting light fixture back to the ceiling(You will see in below mentioned explanation or attached document).According to me, JP MCCURDY office is trying divert the actual problemInstead of finishing the pending work they are misleading the situation by giving all those statement which is not trueIf you(business) has been in business for years with a better than 95% approval rating then why you are doing this to meAs per my experience you are not a good company to work with.Let me try to give more information about the entire context, hope that would be helpful.(I am also attaching explanation in word doc for better readability)Overall:-We hired this company in December-for above mentioned workThey came to my house and started work on around 12/08/2014(Exact date don't remember because they rescheduled twice)Project Manager Name is [redacted] Based on certain percentage of work completion he asked us for payments and we paid accordingly on timeI am writing a complaint about this company, today its 04/28/and still they have not finished entire workOur house is a mess with the electrical garbage still lying around and no light in the entire houseWe have lamps all over the placeThere is little reason behind this which I would like to share: My question to JP MCCURDY office is, I paid the $amount that was asked on time and they are not sending their crew for $disputed amount (according to me I paid for everything, except led hutch light strips)Even if the amount is due the company should first finish pending work or agree on some mutual solution instead of keeping me in the lurchThe owner hasn't agreed to anything and only the project manager has said that he will put all the light fixtures up but the owner hasn't agreed to anythingThe company just wants another payment from me and I DON'T TRUST THEM AT ALL ANYMORE Detailed Information:- Company crew came and started working BUT the way they worked every day was not very convincingThey always seemed to be in a rush because of which they incorrectly installed switches which they changed but disfigured our walls with their pencil drawings which were never taken care offThey never cleaned work area properly after work completion on that dayOur new [redacted] TV had dust all over when we forgot to cover the living area once such was the level of unprofessionalism and don't care attitudeWe told them so many times about this but there were no changes in their cleanlinessEventually we ended up cleaning our house every evening and then preparing the house for work the next day which was a tiring job for usFor preparing the house the next day we had to move and cover the furniture because the electricians didn't do anythingSomehow they finished Knob and Tube removal work, Electrical panel upgrade and installed a few extra new Switches and receptacles which we asked for They didn't finish light fixture installation (only of our light fixtures were delayed) but there are no light or fan fixtures in the entire house In 2015(January-March) we had a series of severe winter storm in Boston area and because of some production issues of our light fixtures, which we ordered online, weren't delivered on timeThese came only towards the middle of MarchDue to this fact and the work situation [redacted] (Project Manager) suggested that we get the town inspection done and when the light fixtures will arrive then his crew will come back and install all new and old light fixtures In order to do this he demanded us to clear all remaining dues and only then he will proceed to get an inspection dateI asked him why he was asking for full payment without work completion as his crew was coming back for work completion but he said its company process and he won't be able to finalize inspection date unless paid in fullBy considering the good rating and reputation of this company I paid remaining balance in full, AND now I am regretting for that mistake Our light fixtures came in March-and when I tried reaching [redacted] then got no response from him(or an occasional response like he is busy and doing me some favor)I made several phone calls, texted him and even dropped follow up mails to get in touch with himHowever the responses were always delayedHe texted me saying he will call me tomorrow (that tomorrow never came)These follow up sessions continued for several monthsWhile doing all this I also start getting unpaid Bill from JPMccurdy office for couple of basement lights which according to them I hadn't paidI responded back and included [redacted] in the conversation and asked for explanation [redacted] never responded backI was very busy with my office work that time but still followed up with mails over the time addressed to [redacted] but didn't get any prompt responseI got couple of further mails regarding payment issues and got frustrated and decided instead of running behind [redacted] it would be better to communicate with JPMccurdy officeSo I started communicating with the office executive in August- [redacted] and [redacted] assisted me on this matterThey looked into this issue, and internally spoke with [redacted] and finally told me that I never paid for few basement lights which they installed and the company crew will come and finish work only when I paidEven then the scope and nature of unfinished work isn't defined and they haven't agreed to finish everything I was so tired and frustrated with their unprofessional behaviorI don't know how many payments [redacted] reported to the company billing departmentI denied their charges and told them its disputed amount and I will not pay without proper explanationI suggested looking into all payments which I gave to [redacted] and come up with a solutionInstead of understanding the problem and agreeing to some mutual solution they have asked me to pay firstThis issue dragged for long and became very ugly finally [redacted] (company owner) came into picture visited our house and started looking into this issueHe got involved in November – onwardHe looked into this matter and dug out all possible issue pointsI gave him all payment details with date and check numberTwo of these payments were Cash amounts and one cash payment entry was missing in billing department I told [redacted] that I don't have any proof for one particular cash payment for that we went to the nearby [redacted] ATM machine in JPMcCurdy utility vanOnce [redacted] came to know that we (myself and [redacted] ), which [redacted] denied, in his company utility van then he checked his company vehicle movement in [redacted] tracking system (according to [redacted] all of his company vehicle is equipped with [redacted] tracking system) and noticed that one of his vehicle spotted at the [redacted] ATM location as per [redacted] tracking system recordsIt looks like [redacted] enquired this incident to [redacted] and he might have cooked up all stories that, I offered two of their electrician (based on above response from business) and they might be working at my house on that particular day as a part of side Job and they took company vanAll these things I came to know few months back in one of the previous e-mail correspondence with [redacted] (If needed I can provide all e-mail conversation with ***) I believe [redacted] understood the situation and said he will look into this and take advice from his lawyer and get back to me***'s last mail on this matter was on 28th March I waited for few more weeks for his response and followed up with mail tooI have not received response till now and decided to report this incident to Angie's list forum (from where I hired this company) and to Revdex.com so that others don't get fooled by this company Regards, [redacted] ***