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JPMorgan Chase Credit Card

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Reviews Bank, Credit Cards and Plans JPMorgan Chase Credit Card

JPMorgan Chase Credit Card Reviews (4971)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
There was NO OFFER!!!!!They claim that the charge is valid, even though I NEVER had a balance of $3383.95!!! Balance was PAID in FULL!!!! Where did they get this $3383.95 amount???? Must be some made up number so they could charge me more interest??!!!
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 15, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12270631, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The response of the business is one sided.   It still did not meet, in good faith,  its promise for buyer protection that is supposedly a feature of the card that I have..  In a dispute resolution process, no documentation was presented from the merchant, but I have sent every single documentation.  The resolution was not done in good faith, and one sided as it was unfairly resolved in   favor of the merchant.   As a consumer,  I feel like I am deceived.  
Regards,
[redacted]

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 17, 2017. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11131992, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted]
Problem:I received a response from account of Amazon Chase and was told that they would begin reactivation my credit card once it was in good standing. The account is now paid up to date and has yet to be reinstated. I received a letter from [redacted] who stated that the company would be happy to reinstate my card. It has been a month and I have called Ms. [redacted] several times and she is always on the phone and won't speak with me. I believe that I have been lied to and would like a apology and my Rewards account reinstated. Thank you. [redacted]Translate Desired Resolution / OutcomeDesired Resolution:Billing AdjustmentselectDesired Outcome:I want my Amazon Rewards credit card reactivated and any late fees returned to me

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID 12630352, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have not received any letters from Chase nor have they addressed my concerns.
[To assist us in bringing this matter to a close, we would like
Regards,
[redacted]

We responded to the customer’s concerns in our letter dated January 11, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 19, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 5, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns during our conversation on March 8, 2018. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 8, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Chase bank DENIED my case from the Revdex.com because they don't cover quality of service. The letter they provided to the Revdex.com didn't even state a reason or if it was denied or not. When I received a phone call from the Chase Executive Office, I was told that since I used my debit card, they could do nothing for me. Had I used my Chase credit card, they could help me. So if I used THEIR money, they would cover me but since I used MY OWN MONEY I'm not covered. I was treated horribly at this hotel, had to leave early due to a hurricane and am still fighting with the insurance company over 4 months later because they also don't know what they are doing, and I am beyond frustrated. Why do I have Chase, weather it be a credit card or debit card, if they don't back me up 100% no matter what the circumstance is? Being yelled at on vacation in the first hour is not what I call a great vacation. Having issues booking my vacation, having them mess it up on MULTIPLE occasions, having Chase put my claim under the wrong category, therefore denying me, everything is unacceptable and disgusting. Other credit cards have no problem backing up their customers.  I have never had this problem with any other banks. I've had Chase for many years, and am a great customer to them. My family has a lot of money with this bank. I want to continue to appeal this complaint to a higher level at Chase. This is unacceptable. My vacation was in the very beginning of October and its now February. Frustration doesn't begin to explain how I feel.

We responded to our customer’s concerns in our letter dated December 4, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Complaint was not resolved by Chase Corp. They continued to give me the run around. No effort was made on their end.  I explained that their main webpage advertised free balance transfers but yet still charged me a different fee.  Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 17, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 11, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns in our letter dated August 30, 2017. To protect our customer’s privacy, we are not providing you with a copy of our letter. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  furthermore the Representative for Chase Bank was sarcastic and rude, she was NOT helpful at all. After speaking with netspend (my card issuer)  my funds was release and this issue is resolved  I have no words for any parties at this thanks Revdex.com!
Regards,
[redacted]

We responded to the customer’s concerns in our letter dated November 24, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to the customer’s concerns in our letter dated September 11, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

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Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850

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