JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Today is 9/1/2016 and I still have not received Chase's correspondence. Chase has not yet responded to us.   
Regards,
[redacted]

We responded to our customer’s concerns in our letter dated January 25, 2018. To protect our customer’s privacy, we are not providing you with a copy of our letter. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
NOBODY HAS CONTACTED ME
Regards,
[redacted]

We responded to our customer's concerns in our letter dated September 22, 2017. To protect our customer's privacy, we are not providing you with a copy of our letter. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 7, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Please see attachments for claim status as no progress. Chase lied that they responded. They are brutal. I authorize them to provide their communication public.Thank you for helping.

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 12548029, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 Chase called me on the phone and stated that they would not refund the $395 fee that I paid for United Airlines Club membership service which included shower services at the time that I paid the $395 for these services. This is basically fraud on the part of Chase and their refusal to take any responsibility. Chase refused to put anything in writing regarding this, even written responses. This shows what shady business practices they have. A legit company would not only refund the money they stole from all of it's members, but would also respond in writing. I wish to continue disputing this claim with the Revdex.com. I further demand that Chase put their responses in writing so all of the customers that they took advantage of can see their response.
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 17, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns in our email date July 24, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 14, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chase has still failed to prove that this debt is mine. I have no recollection of these accounts and a simple card holder agreement doesn't mean anything without proof that I actually signed the agreement in question. You guys are also ignoring the fact that you're in violation of FDCPA (§807. False or misleading representations and §809. Validation of debts). 1. I don't see a signed agreement bearing my signature.2. You guys did not comply with my original dispute when I sent my first two letters in regards to the alleged debt owed back in March of this year (I have attached my second letters for each account sent on 3/21/16 which I have certified receipts for that proves you guys signed for it on 3/28/16). Instead, you sent an automated message stating that my account information was updated. But you did not send anymore proof outside of that. You had 30 days to respond to that letter and you simply ignored it.3. I also requested that you send the name, address and telephone numbers of each person who personally verified these alleged accounts which you have not done.I am requesting validation, made pursuant to the Fair Debt Collection Practices Act. Please note that I am requesting “validation”; that is competent evidence bearing my signature, showing that I have (or ever had) some contractual obligation to pay you.My request is very clear! If you cannot, these accounts need to be deleted. You're affecting my credit score.Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chase claims they have no record of the letter stating my account has a zero dollar balance. I have sent a copy of this document to Mr. [redacted] at the Chase Card Executive Office on 3/7/17 as well as scanned and attached a copy here. I find it alarming that they claim to have no record of this document. It is no wonder I am having issues.
Regards,
[redacted]

We responded to our customer’s concerns in our letter dated November 8, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.Thank you

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 10, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns in our letter dated September 21, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Problem:Chase erroneously identified some transactions on my account as fraud, and recovered the funds from the merchants without alerting or asking me if they were indeed fraud. I immediately contacted Chase to try to get this straightened out- I even spoke to someone in the Chase Executive Office- and nothing has been done in almost 3 months. Chase re-billed me for the transactions they erroneously identified as fraudulent, yet they have FAILED to pay back any of the merchants. Essentially, they stole the money from the merchants AND are trying to get me to pay again too, so they are double dipping. I refuse to pay anything until the merchants that they stole from are repaid. This has caused me a huge headache because the merchants are refusing to do business with me because they think that I made purchases and lied and reported them as fraud. After speaking with the Chase Executive Office and Customer Service representatives, I was assured this would be taken care of in 3 business days, then I was told 3 weeks. Both time periods have long since passed and nothing has happened. I am furious.Translate Desired Resolution / OutcomeDesired Resolution:RefundselectDesired Outcome:I just want the merchants to be paid back. Chase can't take the money from the merchants and try to make me pay again as well. I am in bad standing with so many companies now because of Chase's error, which isn't fair. It doesn't and shouldn't take three months to make corrections to billing errors.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 15, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on December 28, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns during our conversation on August 22, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Attached is a scan of the ONLY offer that was offered to me.  The letter I received from Chase stated that I applied for another offer.  As stated, this is the ONLY offer that was offered to me from Marriott Rewards Chase.
Regards,