Sign in

JPMorgan Chase Credit Card

Sharing is caring! Have something to share about JPMorgan Chase Credit Card? Use RevDex to write a review
Reviews Bank, Credit Cards and Plans JPMorgan Chase Credit Card

JPMorgan Chase Credit Card Reviews (4971)

Review: Chase bank cardholder services is incorrectly reporting a prior account to Experian and Equifax. On Equifax and Experian they are reporting the date of first delinquency as 1/2008. I spoke with Equifax and they told me they will not delete the account from my credit file until 1/2015 due to the date of first delinquency, however Chase bank is reporting me as 60 days late in November of 2007. That would place the date of first delinquency on September 2007, making the item ready for deletion September 2014.Desired Settlement: Stop reporting inaccurate information to the credit bureaus!

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 15, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

+1

Review: Unfortunately after many years of great experiences with Chase Credit Card I have had issues lately significant enough to have to result in a complaint here to make sure it is heard. Obviously as it is customer service that I am having an issue with, contacting their customer service team regarding this complaint (especially the nature) is not an option.

The issue is occurring in their email forum/message center. Whenever I ask a question it is never answer, only a generic "We are working on it" is given. I will then respond back, asking them no to do this and please answer my question, only to have the same exact message pasted as a reply. A couple months ago this resulted in a Resolution dispute I had found NOT in my favor with the reason I did not respond, when in fact I did so at least a half a dozen times. I could not understand why I received a paper mailing for information that was being requested which I had already provided online, something that never happened in many years of using chase. so I wrote them, again, again, and again. After I then got the notice I list the dispute I called and the c.s rep looked at all my messages and thankfully overturned the dispute to my favor, however this never should have happened and she could not provide a reason on why my messages were being ignored. Now it's happening again. I send a message, and I only get a generic reply. Here is a recent example:

Date: 09-29-2015 09:28:38

From: Chase Card Services

Subject: Re: Request Update on Existing Dispute

Message:

Dear [redacted],

Thank you for contacting us recently about your credit

card account. We appreciate your patience while we are

looking into your question.

We wanted to let you know that we are working on your

inquiry and you will receive a response as soon as

possible. If any account adjustments are necessary, we

will let you know and you will see them reflected on an

upcoming billing statement.

If you have any questions, please reply using the Secure

Message Center or call one of our Customer Service

Specialists at the number on the back of your card. They

are available Monday through Friday from 7 a.m. until 10

p.m., and Saturday and Sunday from 9 a.m. until 8 p.m. ET.

Sincerely,

Customer Service Specialist

Account is owned by Chase Bank USA, N.A. and may be

serviced by its affiliates.

Original Message Follows:

------------

I see in this message "If you have any questions, please

reply using the Secure Message Center " Is that why you

never answer my initial question bc u want me to confirm I

want is answered?? Sooooo, Yes, I do have a question - I

just asked it in my previous message if you could please

address.

-----ORIGINAL MESSAGE-----

Dear [redacted],

Thank you for contacting us recently about your credit

card account. We appreciate your patience while we are

looking into your question.

We wanted to let you know that we are working on your

inquiry and you will receive a response as soon

as possible. If any account adjustments are necessary,

we?ll let you know and you will see them reflected on an

upcoming billing statement.

If you have any questions, please reply using the Secure

Message Center or call one of our Customer Service

Specialists at the number on the back of your card. They

are available Monday through Friday from 7 a.m. until 10

p.m., and Saturday and Sunday from 9 a.m. until 8 p.m. ET.

Sincerely,

Customer Service Specialist

Hello - I received a phone call requesting information on

a dispute when I already have provided that information

last week vie this message system where I uploaded a

document. Can you please confirm that this is send and

received by the dispute department and please do not

ignore me and give a generic we are working on.. which

you always do, please actually respond to my concern

thank you

[ Attachment 1 Type: application/octet-stream Name:

Chase YOOX.pdf]

[ Attachment 1 Type: application/octet-stream Name:

Screen Shot 2015-09-27 at 12.51.08 AM.png]Desired Settlement: 1. Explanation

2. Assurance issue will be addressed for better experience

Business

Response:

This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on October 14, 2015.They should receive our correspondence within 5 to 7 business days. Inorder to protect consumer privacy, they have been advised they may share theresponse directly with you. Tell us why here...

Consumer

Response:

Hello - I did received a call from chase and an email stating a letter would be sent, but not further details were given. I was away and have returned but do not see a letter. I will ask others I live with if there was additional mail elsewhere but as of now I have no correspondence. I have replied (twice) to the email stating that phone is difficult for me as I work odd hours (and hence why I often reply on the email system which this very case is centered on). No further emails responding back were received. If I find that there is a letter I will post back.

Review: I had a company continue to charge my card after cancelling services. I was told by a Chase rep that they could dispute the charge only for the last 4 transactions and that this company is allowed to continue to charge my card if I dont cancel with the company directly. Even closing my card will not prevent them from charging me because Chase has a contract with Visa that says the company can call and get my new card number, even if I dont give it to themDesired Settlement: Your policies should protect your clients, not the companies who are stealing. I was told even if I closed my card down and the company charged me again, I would be liable for the charge, even though I dont have a card with Chase any longer. They are allowing companies to steal from their clients with this policy and are doing little to stop it. They are making it impossible for the client to protect themselves. According to Chase this doesnt fall under a fraud claim, so I have no guarantee of g

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 29, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: On 11/16/14, I purchased, through amazon.com a tablet computer for $267.94 from Adorama Camera in NY, using my Chase.com/Amazon credit card. The item was defective right out of the box. Despite charging and troubleshooting, the tablet never even started up. I complained to the company, and they refused the return. I complained to Amazon, citing their A-Z guarantee. They refused to honor it. I complained to Revdex.com which secured an agreement from Adorama Camera to reimburse me once I returned it. I returned it immediately. After 2 weeks of not hearing back from the company, I called them and receiver reassurances I would be "fully reimbursed." I was not. Reimbursement fell short by $63.95. I filed a complaint with chase.com/amazon, the credit card company, and they credited me for the $63.95. Today I reviewed my February charges and found chase.com/amazon credit card stuck me with the charge again!!! In addition,they failed to provide an explanation of the charge. They simply called it "11/18 REBILL AMAZON MKTPLACE PMTS 63.95" I now ONCE AGAIN have had $63.95 stolen from me as I have received absolutely ZERO goods or services for this transaction.Desired Settlement: I expect $63.95 to be RE-credited to my credit card.

Business

Response:

Tell us why here...Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 20 2015. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: Chase Bank no longer accepts cash deposits into accounts unless the individual depositing the cash is listed on the account.

At 12pm on March 21, 2014, my mother attempted to deposit $100 into my Chase Bank account. She had my name, account number, and address, but was told she could not make a deposit into my account because her name was not listed on my account. She was immediately encouraged to open a Chase Bank account for herself in order to partake in their QuickPay system or to have me order a separate debit card in order to allow her to deposit money into my account. On their website, they claim that this new policy is to "prevent money laundering," however, it is quite obvious that this is a scheme to further control and track the money of their customers and to entice more individuals into their bank. They have no explanation as to how this will help prevent money laundering, and I believe they should have to change the wording of their policy to include that it is purely to gain more customers while rejecting legal tender from lawful citizens.Desired Settlement: I simply want a change in the wording of their policy to show the true goal of their policy. If this is not done, I wish to withdraw my money from their bank with no charge.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case # [redacted] Chase takes consumer feedback very seriously. We have fully reviewed this matter and verbally responded to the customer on March 27, 2014.

In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at [redacted]

Review: Chase no longer allows you to turn off overdraft through their website. You can go through the process, but it always stays “Yes” (turned on) if you go back and actually double-check it. It’s been that way for two months now. It allows you to turn it ON through the website no problem, but you cannot actually turn it off anymore – even though the menus lead you to believe that’s what you’re doing. So far, turning it off has required a minimum of two contacts to consumer service every time (the first time the rep always says they’re doing it & does nothing, the second time I yell about it & they actually do it). Leading people to believe it's turned off then results in overdraft charges with a fee of $34 per charge. They need to either fix this or update their website to explain that it cannot be turned off that way. And TRAIN their agents to actually fix it on the first contact - this has not happened once so far, for me.Desired Settlement: Allow people to opt-out on the website or update the website to be upfront that it is not possible, instead of pretending that the opt-out option actually works. It used to work, it doesn't now. They should be obligated to refund any overdraft fees that occur because of the misrepresentation on their website.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on December 26, 2013. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

There has been no response from this business to date, either by email or letter.

Review: My wife and I applied for a credit card with chase bank offering 0% APR and no balance transfer fee for balance transfers within 60 days. Once we recieved the credit card they stated that it only worked on credit cards and that balance transfer checks were not available until 90 days. No where in the offer was it stated that it had to be a credit card to make a balance transfer. In the card memeber agreement that came with the credit card it specifically states that I can make a balance transfer by using "balance checks, visiting our website or calling us". They refuse to give me balance transfer checks until after the 60 day no balance transfer fee offer is experied. I specifically applied for Chase and not [redacted] because of the 0% Apr with no 3% transfer fee. I feel that this is a scam that they promote their card as 0 interest and no balance transfer fee, but yet will not give balance transfer checks until after the promotion is expired. Their offer is not a fair representation of what is actually offered.Desired Settlement: I want chase bank to honor their advertisement and their card memeber agreement. The customer service reps act like I am not out anything. Our credit report was impacted when I applied for their card. I expect them to keep their end of the agreement and provide balance transfer checks.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 23, 2013. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: I was defrauded by merchant trivedi and khan for $2500 who charged my visa card. When I disputed it with chase they did next to nothing to recover the loss. Further they refused any good will adjustment even though I have been a card member in good standing for over a decadeDesired Settlement: 1099 good will refund of $2500

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 1, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: In 2000 my husband and I divorced. Upon settling our divorce we sold our house and all creditors where paid off and closed. After closing our accounts chase sent both of us credit cards asking us to re-activate our cards. I shred the notice, however my ex husband thought if he only used the card with his name on it it would not show up on my credit. Since then he has ran up the balance, had months of delinquent payments and only recently started paying on it because I received a letter from chase stating I had this almost 16,000.00 dollar balance. I have spoke with my attorney and they told me I had to options. Option one, call chase explain to them there error and have them remove the bad credit score they have been giving me. Option two, file charges against my ex husband, have him arrested. However by doing that chase would be left un paid. I have called chase multiple times and they more or less refuse to help me. This has all started as an error on them they received payment and notification in 2000 that this account was paid off and to be closed! I do not wish to have to and my ex husband to jail. I would like chase to accept responsibility for this HUGE mistake and remove my name from an account that was closed. This has affected my credit, which I have never paid anything late and is making it impossible for me to even obtain a small personal loan. I hope you are able to help me! Thank you for you consideration!Desired Settlement: I would just like my name removed from this account. I did not use this credit card, and I don't feel I should suffer because of chases negligence and my ex husbands ignorance.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 19, 2013. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: I opened [redacted] reward card through Chase bank in beginning of January 2014. promotion was spend $1000 in three month period( 70,000 reward point and one free night boucher). I had to go to out of state travel so before I go (March 30th 2014) I went to bank and ask bank representative in uptown branch in colorado springs, co she told me and also print out transactions and added it all and told me that I met my obligation. she told me that you spent more than $1000 in three month and your reward point will come when you get back from trip. I got back in May 2014 and called bank that I did not received my reward point and other representative checked my acct and reassure that I met the requirement and I should have reward points.I try to double check and I called the card service and they told me that I was short with $52.00 requirement. I went to chase bank and also I called the bank and they assured me that I spent more than $1000 in three month but card service told me I was short $53.oo. I was planning to go to another trip in SanFrancisco on June 19.2014 and planning to redeem my points but today is June 18th 2014 and there is no reponse so far from either places(Chase or card service). I went to met manager as well as representative asked me to leave my number and e mail address but manager never called me back regarding this issue. and card service keep telling me chase have to take care of this problem. I was tossing back and forth and I am sooooo disappointed with chase customer service. I have checking acct as well as saving acct but at this point I am planning to pull out my acct.Desired Settlement: since I opened my CC to use for this particular time(June 19th 2014) and bank told me twice that I met the criteria with misinformation so could not use my points I want to Chase refund 70,000 point plus one night boucher in monetery refund since I could not use point but have to pay my own.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 3rd . They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

Review: My payment was due on the 27th. I payed it at 830pm on the 27th. They charged me a 25 dollar late fee for paying my bill after 8pm the day it was due. I was unaware that I would be charged a late fee for paying my bill on time but after 8pm. I called to get the late fee taken off my account but they said they couldn't take it off. I spoke to a supervisor and again they said they couldn't take it off.Desired Settlement: I want the 25 dollar late fee removed from my account.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on September 5, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: I paid my credit card bill on 01/05/2015, the due date, but was charge a $35 late fee because the payment was made after 8pm. Nowhere on the bill is it mentioned that paying after 8 PM on the due date make the payment late.Desired Settlement: I just want a $35 adjustment on my bill.

Business

Response:

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 11, 2015. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

Review: I contacted Chase with regard to 2 accounts that I have through them. I have first hand knowledge that they will settle debts for less than the full balance for consumers who have charged off accounts at a rate of 25% of the balance. However, I am a current payer. I pay my bill every month without fail. They refuse to settlement my account for less than 90%. I was told I will need to be in a charge off status before they would go any lower. This is complete discrimination against me, a paying consumer. I was in essence told that because I pay my bill and they don't have a bunch of their fees on there, they will not settle with me.Desired Settlement: I want to be afforded the same settlement authority as someone that has not paid their bill and has been charged off. A class action lawsuit should be filed to include all paying consumers as this is discrimination.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 7, 2013. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: RE: Credit card account [redacted] had my Chase credit card stolen at the beginning of this year around February or March. I didn't use the card often and it took a while to notice the card was missing. I reported the card as stolen to Chase as soon as I found out and a fraud investigation was opened on the account. I was sent paperwork to sign and date which I promptly returned and all the fraudulent charges were refunded to my account. I never received replacement cards with my new account number and contact Chase about the issue several times. I am deaf and therefore must communicate via the telephone using a relay service provider. I explained the situation and was asked to verify my identity which I did. They asked me what my secret code/passcode is and I do not ever remember setting one up for the account. I tried everything I thought it could possibly be, but still was offered no assistance. They told me they knew I was not the customer and would not be able to assist me. I tried to explain my situation but would not listen. I have received my email the last two months telling me I have a balance on my account and a payment is due. I cannot log into my Chase account online as I've been locked out of that as well. I called again about a month ago and tried to explain I just wanted to make a payment to pay the bill so it didn't get reported as past due and did not want late charges. The guy was very rude and refused to help me. He said he talked to the "real" customer and I was not her. I do have a cousin who lives in Iowa and our names are similar; we have not gotten along for the last several years and since we have similar names and used to live in the same town [redacted] our accounts often get mixed up. The only possible explanation is they somehow contacted her and not me and she created a password to lock me out so I can't pay my own credit card bill.Desired Settlement: At this point I do not care if I have a credit card account with Chase or not, but I would like to at least be able to pay the bill so it doesn't go to collections. I believe the address has been changed back to my cousin's address (who lives in [redacted] My current address is: [redacted] An alternate address is: [redacted] I will be happy to verify my identity over the phone. I also would like my credit reports updated with no past due comments.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 9, 2013. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: My credit card APR is currently 27.24%. This increased rate occurred during the 2009 economic crisis and was/is not reflective of my previous/current credit rating. When requesting a reduced APR rate, the customer service representative explained that APRs on credit cards are reviewed every six months and if 'accounts are in order' the APR is reduced. The representative also explained that my account was reviewed six months ago and the rate was not reduced - probably due to credit issues … which there are none. I used the card in October after a six-month or more hiatus.

I think it is absurd for this company to offer lower interest rates to some customers for a similar product where credit, payment history, etc. is not a factor. When asked why I did not qualify for a lower rate, the representative explained that in 2009, notices were sent to all customers and if you did not close your account your rate was increased. I have been subjected to this increased rate for 4 going on 5 years and Chase's unwillingness to reduce this rate, provide an appropriate explanation as to why this increased rate is being charged and quoting 2009 mailed notices is insufficient.Desired Settlement: I would like an explanation of charges - why the APR on my card was never adjusted to account for my credit and payment history - considering these reviews are conducted semi-annually. Ultimately, I want my APR reduced.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on November 21, 2013. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: I have paid my quarterly bills thru the phone payment system for years. One day I began to have trouble with my info being recognized on the phone system. I had not changed any info pertaining to my acct. So I tried to set up an online profile for ordering. When I did so, it stated my info wasnt recognized. After numerous calls to Cust Svc, it was determined that my SS# wasnt appearing. They wanted me to go to a Chase branch, which is not geographically close. They could not give me acct info or take a payment. I sent a payment to cover 2 quarters which apparently was slightly short of the total. I finally got a c/s rep who did indeed find my SS# listed somewhere on the profile. It was there all the time and I should never have had trouble. In the meantime, I was charged 15.00 late fees for 7 months. The agent was only able to promise me a future credit for 2 months back. I received a check for 30.00 which I have not cashed because I am disputing the late fees. This has also wreaked havoc with my Credit report. I have had my credit limit reduced on several credit cards.Thank you in advance for any assistance you can provide.Desired Settlement: I am seeking the balance of all late fees returned (75.00) and a correction sent to the 3 reporting Credit Bureaus. Thank you in advance for any assistance you can provide.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 3, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

Review: I have listed my contact information with the Do Not Call Registry. I have also contacted Chase directly several times, 8 times, asking them to please take me off of their soliciting promotional contact. Each time they say they will, but after a year I am still receiving their promotion for credit cards.

By Law Chase needs to stop sending me mail. They are breaking the private policy law. Please help me. I do not want to receive any contact from their company.

Thank you.Desired Settlement: I desire for Chase to STOP CONTACTING ME AND STOP MAILING ANYTHING FROM THEIR COMPANY!!!!!!!

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 27, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Review: Hello

I am recently unemployed and trying to balance my finances has become extremely challenging and stressful.

In a nutshell "Chase" credit cards had raised my APR back in 2008 for NO fault of my own. Only reason they gave me was that they were experiencing hardships due to the economy downfall.

I have since been paying a much higher APR just because they needed and I have requested many times since then for them to lower my APR. I have always paid my bills on time and have NEVER defaulted in any way!

I am desperately seeking some help to alleviate my current unemployment situation. I do not want to close my credit card account. I have worked very hard for man many years to establish an outstanding credit. I think that I deserve to be treated fairly and that I should have my APR lowered to reflect their gratitude and appreciation for being a great customer.

I helped them through all these years paying a higher interest rate. I think they should now give me back what is due.

Just to help further understand. two years ago I had filed a complaint with the CFPB (Consumer finance Protection Bureau) and they were able to have Chase reduce a very small amount from my balance but the APR was never reduced. I tried with the CFPB again and they told me that because I chose to take the small reduction against my balance. that I no longer had a case. That the complaint had been closed.

I am writing you hoping that someone could help me with my current living situation. I have already paid over one thousand and three hundred dollars in interest alone to CHase since January. I cannot afford to spend over $150 dollars a month just on interest. I could use that money towards food!

Please please help me get some relief!

THank you very much for you help in advance[redacted]Desired Settlement: I would truly appreciate that JP Morgan Chase just lower my credit card APR.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on November 19 2013. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

Review: Chase bank's unethical practice is credit card customers are put at undue risk since Chase card statements indicate full 16

digit account # in at least 3 locations on a statement. As a result, if someone other than the proper customer gets

a statement, that person has access to attempt to make fraudulent charges on the account. The proper customer

will then be at fault when in reality Chase is at fault for broadcasting full 16 digit account number. All other credit

card accounts that I have, example FIA, Discover, publish only last 4 digits of account on a statement.Desired Settlement: remove or abbreviate (4 digit) card account# on statements so that someone cannot make fraudulent charges & result in litigation cases between

chase & customers due to fact that Chase does not fully safeguard customer account # from malicious wrongdoing.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 10, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Thank you very much Revdex.com for existing. One of few, if not maybe the only company nowadays, that cares what happens to consumers

Review: Chase Card Services has improperly reported my closed account ending in 4653 as "Settlement Accepted" on my Equifax credit report, and this is severely hurting my credit. At the time of paying the balance, I was specifically told that this would not report negatively on my credit. This has been disputed directly with creditor multiple times, and still has not been resolved.Desired Settlement: Remove the "Settlement Accepted" status on my Equifax credit report.

Business

Response:

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 28, 2015. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Consumer

Response:

Check fields!

Write a review of JPMorgan Chase Credit Card

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

JPMorgan Chase Credit Card Rating

Overall satisfaction rating

Description: BANKS, CREDIT CARDS & PLANS

Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850

Phone:

Show more...

Web:

This website was reported to be associated with JPMorgan Chase Credit Card.



Add contact information for JPMorgan Chase Credit Card

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated