JPMorgan Chase Credit Card

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March, 2015 They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 29, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 2, They should receive our correspondence within to business days. In order to protect consumer
privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11131992, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
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Problem:
I received a response from account of Amazon Chase and was told that they would begin reactivation my credit card once it was in good standingThe account is now paid up to date and has yet to be reinstatedI received a letter from *** *** who stated that the company would be happy to reinstate my cardIt has been a month and I have called Ms*** several times and she is always on the phone and won't speak with meI believe that I have been lied to and would like a apology and my Rewards account reinstatedThank you*** ***
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Desired Resolution / Outcome
Desired Resolution:
Billing Adjustment
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Desired Outcome:
I want my Amazon Rewards credit card reactivated and any late fees returned to me

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 10, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated October 25, To protect our customer’s privacy, we are not providing you with a copy of our letter/any details of our conversationOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 15, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 27, They should receive our correspondence within to business days In order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.So far, Chase has done nothing to resolve this complaintI have spoken to several different people in the Executive Office and have gotten more or less the "run-around." I have been told on several occasions that a message would be forwarded or that so-aperson would call me back, but no one ever doesI have left several messages for the various reps that I have spoken with to no availAfter opening this account with Chase, I have made large purchases/donations and closed other accounts based on having this new accountThen, Chase closed my new credit line with no explanation, even though my credit had previously been evaluated by two different departmentsI am now stuck with a $20k+ debt with Chase and an account on my credit that reads, "Account closed by creditor." This is completely unacceptable after I have worked for years to improve my FICO score over points to about a Chase's actions have now damaged my creditI receive emails weekly that this account is past due and to log in and make a paymentHowever, I have no way to log in since the account is closedWhen I speak to Exec Office (today) and Card Services, they tell me there is nothing they can do at this timeI have not even received a statement in the mail or a way to make payment on this closed account.
Regards,
*** ***

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 23, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The business sent me a letter. It simply stated they reviewed my case for the third time and now determined that it was fraud. There is NO explanation why it took individual reviews (and a complaint to the Revdex.com) to determine it was a clear cut case of fraud. There was no apology for any wrongdoing. And the refund was an arbitrary amount of $50. No explanation was given for that amount.
Regards,

Tell us why here
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 18, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you.%

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 04, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with youTell us why here

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 18, They should receive our correspondence within to
business days In order to protect consumer privacy, they have been advised they may share the response directly with you
Tell us why here

Revdex.com:
I have received two voicemails from ChaseI have returned them both and on both occasions I got a voicemailI have not recieved any written or emailed response from ChaseI had requested transcripts for both calls on that dayOne to the right, and the other directly thereafter to the supervisorI have received neither. I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 30, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 14, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 22, They should receive our correspondence within to business days In order to
protect consumer privacy, they have been advised they may share the response directly with you