-----Original Message----- From: J-Pro, Inc To: [redacted] < [redacted] >; info Sent: Mon, Jul 14, 5:pm Subject: Re: Your complaint has been received Hi [redacted] , I have received the Merchant Billing Statement from [redacted] , our credit card processing company, and it confirms that the amount of $was credited to your credit card on 6/24/ If you have not received the credit from your credit card company I would recommend contacting them Thank you, Jen F [redacted] Office Manager J-Pro, Inc
[redacted] > 7:AM (hours ago) to jpropools, me Jen As stated earlier the credit card you put the credit on has had it's numbers changed and no longer exists Seeing that your company took my credit card numbers in early spring and charged the full amount to it but then used the same expired card on file the credit has never been received What are the date of transaction, last four digits, and expiration date of the card you used for the credit? We have no credit from J-Pro Pool Inc on either our [redacted] or ** You should be able to see that the $credit was never "batched out" by your system by going back to that date I will print out a statement for the card you supposedly used and send it to the Revdex.com for proof the transaction never went through Your company promised they can check the monthly summary to see if the transaction went through....was this done yet? [redacted] Macielinski 7:AM (hours ago) to jpropools, me Jen As stated earlier the credit card you put the credit on has had it's numbers changed and no longer exists Seeing that your company took my credit card numbers in early spring and charged the full amount to it but then used the same expired card on file the credit has never been received What are the date of transaction, last four digits, and expiration date of the card you used for the credit? We have no credit from J-Pro Pool Inc on either our Amex or MC You should be able to see that the $credit was never "batched out" by your system by going back to that date I will print out a statement for the card you supposedly used and send it to the Revdex.com for proof the transaction never went through Your company promised they can check the monthly summary to see if the transaction went through....was this done yet? [redacted]
-----Original Message----- From: J-Pro, Inc To: [redacted] < [redacted] >; info Sent: Mon, Jul 14, 5:pm Subject: Re: Your complaint has been received Hi [redacted] , I have received the Merchant Billing Statement from [redacted] , our credit card processing company, and it confirms that the amount of $was credited to your credit card on 6/24/ If you have not received the credit from your credit card company I would recommend contacting them Thank you, Jen F [redacted] Office Manager J-Pro, Inc
[redacted] > 7:AM (hours ago) to jpropools, me Jen As stated earlier the credit card you put the credit on has had it's numbers changed and no longer exists Seeing that your company took my credit card numbers in early spring and charged the full amount to it but then used the same expired card on file the credit has never been received What are the date of transaction, last four digits, and expiration date of the card you used for the credit? We have no credit from J-Pro Pool Inc on either our [redacted] or ** You should be able to see that the $credit was never "batched out" by your system by going back to that date I will print out a statement for the card you supposedly used and send it to the Revdex.com for proof the transaction never went through Your company promised they can check the monthly summary to see if the transaction went through....was this done yet? [redacted] Macielinski 7:AM (hours ago) to jpropools, me Jen As stated earlier the credit card you put the credit on has had it's numbers changed and no longer exists Seeing that your company took my credit card numbers in early spring and charged the full amount to it but then used the same expired card on file the credit has never been received What are the date of transaction, last four digits, and expiration date of the card you used for the credit? We have no credit from J-Pro Pool Inc on either our Amex or MC You should be able to see that the $credit was never "batched out" by your system by going back to that date I will print out a statement for the card you supposedly used and send it to the Revdex.com for proof the transaction never went through Your company promised they can check the monthly summary to see if the transaction went through....was this done yet? [redacted]