JQ Enterprises

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved] I had another company come out and they told me that the heating unit up in my attic was moved away from its a regular place it one was before Jason and his workers worked on it and caused the heating unit to be moved away from the ac unit outside Jason or his staff did not even go outside to make sure that everything outside was still the way it once was my ac was put in in my house is not in disrepair and Jason news my unit was put in in and he knows who put it in and and when they moved the heater they should have covered their selfs and went and checked on the outside unit they should know when ur working on someone's ac or heater unit u should always make sure that Jason or his workers did not cause anymore problems them there was before

Verbal response:He came back and took care of everything and made everything rightHe fixed the unitThank you for his business, and making everything right

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason if he complaint will be closed Administratively Resolved] I'm not able to make a decision just yet  but once me and my husband decided will let Revdex.com and Jason know. I'm not rejecting his offer we just have not made up our mind yet.Verbal Update:I talked with my husband and he agreed that we will let him come and do the work for the $200.00 to move the heating unit back to where it once was, move the ac back closer to the house, vacuum out the lines, re-solder it and put Freon in it.

Verbal Response:I had a conversation with [redacted], I told her that the pictures proved that what she said was not correct. She said she had another guy was out there, and that he told her it would cost of 1000.00 to fix it. I told her I would fix it for cost, which would be around $200.00. We left it at that, she was going to speak to her husband about the offer.

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason if he complaint will be closed Administratively Resolved] I had another company come out and they told me that the heating unit up in my attic was moved away from its a regular place it one was before Jason and his workers worked on it and caused the heating unit to be moved away from the ac unit outside Jason or his staff did not even go outside to make sure that everything outside was still the way it once was my ac was put in in 2006 my house is not in disrepair  and Jason news my unit was put in in 2006 and he knows who put it in and and when they moved the heater they should have covered their selfs and went and checked on the outside unit they should know when ur working on someone's ac or heater unit u should always make sure that Jason or his workers did not cause anymore problems them there was before

Verbal response:JQ Enterprises owner states the consumer did not purchase the equipment from them in 2006. JQ Enterprises went out to the property which is an older home in disrepair, and gave a verbal estimate. JQ Enterprises then went back a month later to do the work that was estimated. The freon...

line broke loose in the outdoor condensing unit which JQ Enterprises did not work on. JQ Enterprises owner states they were paid for the duct work they did, and no refund is due the consumer. JQ Enterprises would prefer the consumer call another company to do the additional outdoor work that is needed. Jason Q[redacted]Owner