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JS Photography

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JS Photography Reviews (2)

Initial Business Response / [redacted] (1000, 5, 2015/08/14) */ As the owner of JSPhotogography, I pride myself on the quality of work I submit to my clients along with the priceWhen Mrs [redacted] e-mailed me and asked about an add I put on social media for $and she asked about seniors photographyI had told her this was the price for my families and I price my seniors differently, however I would value the $because I did not specify it was for familiesMy senior shoots are $300, she was getting a 50% discountOn my add I also specified 30-images and I provided her with images, giving her twice as many as the add statedShe also wanted every image at a larger size after I told her I optimized the images smaller to get them to her quicker and then we can order larger products through meI up sized all images at no change and had them to her in weeksAfter under promising and over performing she asked for $refund and I respectfully declinedI had mailed CDs to her with all images and Had no way of knowing she didn't download them to her computer or print the ones she wanted

Initial Business Response /* (1000, 5, 2015/08/14) */
As the owner of JSPhotogography, I pride myself on the quality of work I submit to my clients along with the price. When Mrs. [redacted] e-mailed me and asked about an add I put on social media for $150 and she asked about seniors photography. I...

had told her this was the price for my families and I price my seniors differently, however I would value the $150 because I did not specify it was for families. My senior shoots are $300, she was getting a 50% discount. On my add I also specified 30-40 images and I provided her with 65 images, giving her twice as many as the add stated. She also wanted every image at a larger size after I told her I optimized the images smaller to get them to her quicker and then we can order larger products through me. I up sized all 65 images at no change and had them to her in 2 weeks. After under promising and over performing she asked for $100 refund and I respectfully declined. I had mailed 3 CDs to her with all 65 images and Had no way of knowing she didn't download them to her computer or print the ones she wanted.

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Address: 4400 Kirkwood Ln N, Minneapolis, Minnesota, United States, 55442-2724

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