JT Appliance Repair

I called for refrigerator repair on Mar 11, My 'fridge was pooling water at the bottom A technician came out same day and said the issue was a clogged drain pipeQuoted $plus tax ($203.40)Work was completed and I was told I had a day warranty for same issueCouple days later, water is pooling at the bottom as usual so I called the company on Mar Tech came out and tried to fix it however he left after a few minutes to go "get a tool" at the office promising to be back same day or the nextHe did not come back and I never heard from him or anybody elsedays later, I called the office and was told the tech would call me same day to schedule a repair visitNobody calledI called again on Mar and was told the same thing, the tech or a manager will call back same day to schedule a repair visitAgain nobody calledI made one last call on Sat, Apr and after explaining the issue, I was put on hold until the line went deadI realized later that a call from a

I called for refrigerator repair on Mar 11, My 'fridge was pooling water at the bottom
A technician came out same day and said the issue was a clogged drain pipeQuoted $plus tax ($203.40)Work was completed and I was told I had a day warranty for same issueCouple days later, water is pooling at the bottom as usual so I called the company on Mar Tech came out and tried to fix it however he left after a few minutes to go "get a tool" at the office promising to be back same day or the nextHe did not come back and I never heard from him or anybody elsedays later, I called the office and was told the tech would call me same day to schedule a repair visitNobody calledI called again on Mar and was told the same thing, the tech or a manager will call back same day to schedule a repair visitAgain nobody calledI made one last call on Sat, Apr and after explaining the issue, I was put on hold until the line went deadI realized later that a call from a

I called JT Appliances to get my washer fixedThere was a burning rubber smell coming from the washer and a loud noise during spinThe lady I spoke with was very nice and scheduled an appointment for a technician to come the next day between 11am-2pm (June 7, 2017)The technician did not show up until 5pm and I never received a call letting me know he was going to be late The technician came in for about mins and said the rubber casket needed to be replaced and that he would give me a call the next morning for an estimateThe next day I never received a call back and I had to call in for an updateThe manager had to call me back to give me an estimated cost and ordered the part for meOnce the part was delivered (days later), the technician came by (without calling or letting me know) to replace the part (June 12, 2017)Once the part was replaced, he tested the washer for mins then turned it off and said it was OKI paid $ When he left, I turned on the washer to