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JT & Associates

6910 South Cedar Street #2, Lansing, Michigan, United States, 48911

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Mike Jennings left the machine on Wednesday, 11-27-2019, and did not leave copies of the paperwork. I had a situation with my dog on Friday, 11-29-2019. I took her to the vet, I thought I going to have put her down. I contacted Mike on Saturday, 11-30-2019 telling him I didn't know how I could afford the payment for the Rainbow and my vet bill. I contacted Mike on five more different occasions about the same thing. I have texts of all correspondences. I also was in contact with Jimmy, the owner, on 8 different occasions. I have record of all the correspondences. On Wednesday, 12-18-2019 Mike came and picked up the Rainbow, finally. With the promise that the financing would be cancelled. On Thursday, 1-16-2020, almost a month later, a payment came out of my account of $96.45 for the Rainbow! Plus I got charged $25.00 overdraft! On Monday, 1-20-2020 I contacted Jimmy though text to see what came of the situation. He said a check was in the mail. I called PCI on Tuesday,1-21-2020 to confirm that the situation was tken care of. It was finally cancelled abd I was told it would be several weeks before my money is returned. 2 months of this is uncalled for. It is highly unprofessional.

Customer Response • Jan 22, 2020

I have not received a refund from this company at this time

Customer Response • Mar 02, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID 14105381, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
Regards

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Description: Collection Agencies

Address: 6910 South Cedar Street #2, Lansing, Michigan, United States, 48911

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