JT Auto Repair

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] ***

Revdex.com spoke with the business regarding this caseThis customer’s vehicle was brought to this shop with an approved budget from Social Services of $***The vehicle needed to have the exhaust, tire rod, and a valve cover this came up to a cost of about $***The customer was not able to come up with the additional cost and the tire rod and valve were not worked on, the exhaust was finishedA while later the customer brought the vehicle back to the shopIt was discovered the alternator needed work doneThe customer said she was not going to have the work done there and was presented with a diagnostic feeThe customer declined because she was not told about that ahead of time, the business rolls that fee into the work cost and so if the work is done in the shop the fee is waivedIn this case the customer was not going to have that work done and so the price was dueThe customer is requesting a refund for work she did not pay forAny credit would go to social services and this customer is trying to work around the systemThe business will be contacting social services to go over any credit due to them

Rip of! Charged me over $for parts and laborHad to take my car to dealership to find out that what I paid James M***, owner/ mechanic of Jt automotive, was for nothingStill had the factory parts on my car!!!!!!!!!!!!!!! Took him to court; he didn't show up nor put in a grounds for defenseFound out that he has several judgments against him for same experience!!!!! Now I have to fight and try to garnish his $ in order to hopefully receive my money for services and parts never rendered or installed, even though the court awarded me!!!!!!!!!!!!!!!!!!!!

Revdex.com spoke with the business regarding this caseThis customer’s vehicle was brought to this shop with an approved budget from Social Services of $1,The vehicle needed to have the exhaust, tire rod, and a valve cover this came up to a cost of about $1,The customer was not able to come up with the additional cost and the tire rod and valve were not worked on, the exhaust was finishedA while later the customer brought the vehicle back to the shopIt was discovered the alternator needed work doneThe customer said she was not going to have the work done there and was presented with a diagnostic feeThe customer declined because she was not told about that ahead of time, the business rolls that fee into the work cost and so if the work is done in the shop the fee is waivedIn this case the customer was not going to have that work done and so the price was dueThe customer is requesting a refund for work she did not pay forAny credit would go to social services and this customer is trying to work around the systemThe business will be contacting social services to go over any credit due to them

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

Revdex.com spoke with the business regarding this caseThis customer’s vehicle was brought to this shop with an approved budget from Social Services of $[redacted]The vehicle needed to have the exhaust, tire rod, and a valve cover this came up to a cost of about $[redacted]The customer was not able to come up
with the additional cost and the tire rod and valve were not worked on, the exhaust was finishedA while later the customer brought the vehicle back to the shopIt was discovered the alternator needed work doneThe customer said she was not going to have the work done there and was presented with a diagnostic feeThe customer declined because she was not told about that ahead of time, the business rolls that fee into the work cost and so if the work is done in the shop the fee is waivedIn this case the customer was not going to have that work done and so the price was dueThe customer is requesting a refund for work she did not pay forAny credit would go to social services and this customer is trying to work around the systemThe business will be contacting social services to go over any credit due to them.?

Rip of! Charged me over $2000 for parts and labor. Had to take my car to dealership to find out that what I paid James M[redacted], owner/ mechanic of Jt automotive, was for nothing. Still had the factory parts on my car!!!!!!!!!!!!!!! Took him to court; he didn't show up nor put in a grounds for defense. Found out that he has several judgments against him for same experience!!!!! Now I have to fight and try to garnish his $ in order to hopefully receive my money for services and parts never rendered or installed, even though the court awarded me!!!!!!!!!!!!!!!!!!!!

Revdex.com spoke with the business regarding this case. This customer’s vehicle was brought to this shop with an approved budget from Social Services of $[redacted]. The vehicle needed to have the exhaust, tire rod, and a valve cover this came up to a cost of about $[redacted]. The customer was not able to come up...

with the additional cost and the tire rod and valve were not worked on, the exhaust was finished. A while later the customer brought the vehicle back to the shop. It was discovered the alternator needed work done. The customer said she was not going to have the work done there and was presented with a diagnostic fee. The customer declined because she was not told about that ahead of time, the business rolls that fee into the work cost and so if the work is done in the shop the fee is waived. In this case the customer was not going to have that work done and so the price was due. The customer is requesting a refund for work she did not pay for. Any credit would go to social services and this customer is trying to work around the system. The business will be contacting social services to go over any credit due to them.

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]

Revdex.com spoke with the business regarding this case. This customer’s vehicle was brought to this shop with an approved budget from Social Services of $1,000. The vehicle needed to have the exhaust, tire rod, and a valve cover this came up to a cost of about $1,289. The customer was not able to come...

up with the additional cost and the tire rod and valve were not worked on, the exhaust was finished. A while later the customer brought the vehicle back to the shop. It was discovered the alternator needed work done. The customer said she was not going to have the work done there and was presented with a diagnostic fee. The customer declined because she was not told about that ahead of time, the business rolls that fee into the work cost and so if the work is done in the shop the fee is waived. In this case the customer was not going to have that work done and so the price was due. The customer is requesting a refund for work she did not pay for. Any credit would go to social services and this customer is trying to work around the system. The business will be contacting social services to go over any credit due to them.

Rip of! Charged me over $2000 for parts and labor. Had to take my car to dealership to find out that what I paid James M[redacted], owner/ mechanic of Jt automotive, was for nothing. Still had the factory parts on my car!!!!!!!!!!!!!!! Took him to court; he didn't show up nor put in a grounds for defense. Found out that he has several judgments against him for same experience!!!!! Now I have to fight and try to garnish his $ in order to hopefully receive my money for services and parts never rendered or installed, even though the court awarded me!!!!!!!!!!!!!!!!!!!!

Review: I purchased a vehicle from [redacted], the owner of JT Automotive Repair, in January 2013. I was issued 30 day tags and was told that he would mail me the title. I have called and text Mr [redacted] on numerous occasions and was told that the person that sold him the vehicle signed it in the wrong place and he's waiting for him to go to DMV to sign new title. This was last month. He sent me a text a few weeks ago and said that it should be straight by May 30th. I called him on May 29th and left a message for him to call me, but no return call. I'm afraid to drive my car because of the expired tags. I either need the title like yesterday or I need him to refund what I paid for the car. It's going on five months now. Frustrated!!!!!Desired Settlement: Give me the title now or a full refund!

Business

Response:

I spoke with [redacted] from the company. He stated that he is still waiting on the title from DMV and due to the privacy act they will not release information to him about the delay. He is giving the customer another 30 day tags for her troubles.

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

Mr. [redacted] has not contacted me to tell me that he is still waiting on DMV or to say that he will give me 30 day tags for my trouble.

I had an oil leak repaired at JT Automotive six months ago which was never really repaired. I had to pay an additional $750 to a more experienced auto shop to actually have the oil leak repaired. I found out that JT Automotive only sealed areas that should have been replaced and that they installed new grunts over the old ones which only created a gap, which is why the oil continued to leak. If the owner had paid more attention to repairing my car rather than trying to take me out on a date, he may have done a more accurate job! Very unprofessional!

Review: I took my car to JT Automotive for repair on the 28th April, To this date the car is still waiting to be repaired. [redacted] has made two attempts to repair the transmission with no success. He was under the impression that he could choose the pick and pull to swap out the xmissions. I didn't authorize him to do so as he was supposed to have the xmission rebuilt and replaced. [redacted] also tried to charge me for parts he claimed to have replaced but didn't do so until I informed him that I knew the difference between the old and the new. And that I wanted my old parts back. [redacted] has not been able to be honest with me since taking delivery of said auto. [redacted] continues to lie about when the vehicle is to be finish and what the real issue is. In speaking with the local [redacted] dealership I found that [redacted] has replaced items that have not to do with the xmission operation. [redacted] has lied to me numerous times in reference to repair of the vehicle. What I learn thru out this process is that [redacted] of J T Automotive is someone who I never suggest anyone to do buisness with.Desired Settlement: I requesting a refund for the price of labor and parts for the transmission repair along with 4 other parts in which [redacted] charge me for and didnt replaced. The is no automotive repair shop in the United States the takes 7 weeks or more to repair an transmission. This has place a total inconvenience in maintaining transportation.