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JTM Auto Repair

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JTM Auto Repair Reviews (1)

Review: On May 28, 2013 I brought my car to this shop with issues of engine misfire. The car would sometimes turn on and sometimes it wouldn't. I was told that the car needed a tune up, a radiator hose thermostat, drive belt and coil pack. The shop kept my car for over a month. When I finally got my car it worked long enough to drive it to the house and there was cigarette butts in my ash tray. I am not a smoker. About a week later I also received a letter from parking authorities about an over due parking violation that was issued while the car was in the shop's possession. I tried contacting the shop several times and was told it was my battery. I had my battery inspected at autozone and there was no issue with it. The shop was very unresponsive. In the last week, I was finally able to get my car to a new shop for repair. I was sent pictures from the new shop confirming that none of this work had been done and several hoses were taped up or sealed with silicone and glue.Desired Settlement: I would like a full refund of the money paid to this shop and I want to be reimbursed for the ticket I incurred for the negligement mismanagement of my car. I would also like to inform the Revdex.com because this is just inappropriate and dangerous.

Business

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Handwritten response.

Consumer

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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Review: [redacted]I am rejecting this response because:

The issue still exist that my car was not properly serviced. The car never started again. I had to tow the vehicle to Massachusetts and had over $1000 dollars of work done on it including the changes that the owner states he completed. There is also the issue of my car being inappropriately handled since I received a ticket from parking services in [redacted] while they were in control of my vehicle. I also received my car with cigarettes butts in the ash tray when I am a non smoker. This is unacceptable and the owner does not speak to it. He may be disappointed but I am disgusted with the service I received from his repair shop for the amount of money I was charged. Regards,[redacted]

Business

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Handwritten response

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Description: Auto Repair - Maintenance

Address: 5425 Walnut Street, Philadelphia, Pennsylvania, United States, 19139

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