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Juan's Chassis & Alignment

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Reviews Juan's Chassis & Alignment

Juan's Chassis & Alignment Reviews (4)

Mr [redacted] has filed a complaint against Juan's Chassis and Alignment and we want to resolve this issueFirst of all the customer first came into the shop because his car had some vibrations or bouncy feelingMy experienced mechanic looked at the car and diagnosed it with bad front end parts (inner tie rods and outer tie rods)These parts were worn out so the needed to be replacedWhen we replace front end parts we always do an alignmentThe work was finished and Mr [redacted] pays and went homeThen he comes back another day saying that the problem was not fixedSo the mechanic test drove it and found nothing wrong with it and we told Mr [redacted] everything was goodMr [redacted] has the right to come again and check out that problem or if he wants we can give him a full money refund for customer satisfaction which I think is unfair because we worked and replaced partsBut there is no problem in his car and there is no neutral party we can get to look at it for free and say who is right in this situationWe rarely get customers who complain about our work and if they do they are welcome to come back for us to take a look at their vehicleThey just have to be patient and leave their vehicle here as we are almost always busyAnd I also ask that the customer acts in an orderly manner as we do not have time to be discussing or arguing about this situation.Thank you

I used myvegas to book a trip to Las Vegas in DecemberI have used this app before to book a stay before and experienced the same situationI am not able to make a third purchase through the appI have tryed to contact playstuidos myself , yet there phone number doesn't work nor does the website to submit a request for someone to contact me back regrading the purchaseThey are linked with myvegas and should have the support team there have access to the app or the purchases to refresh the problemHave yet to receive any information and had a manager at myvegas redemption contact them

Mr*** *** has filed a complaint against Juan's Chassis and Alignment and we want to resolve this issueFirst of all the customer first came into the shop because his car had some vibrations or bouncy feelingMy experienced mechanic looked at the car and diagnosed it with bad front end
parts (inner tie rods and outer tie rods)These parts were worn out so the needed to be replacedWhen we replace front end parts we always do an alignmentThe work was finished and Mr*** pays and went homeThen he comes back another day saying that the problem was not fixedSo the mechanic test drove it and found nothing wrong with it and we told Mr*** everything was goodMr*** has the right to come again and check out that problem or if he wants we can give him a full money refund for customer satisfaction which I think is unfair because we worked and replaced partsBut there is no problem in his car and there is no neutral party we can get to look at it for free and say who is right in this situationWe rarely get customers who complain about our work and if they do they are welcome to come back for us to take a look at their vehicleThey just have to be patient and leave their vehicle here as we are almost always busyAnd I also ask that the customer acts in an orderly manner as we do not have time to be discussing or arguing about this situation.Thank you

Just awfulI've paid well over a thousand dollars to build up to over million reward points but the decent orewards are always sold outI can't even spend the points I paid thousands to earn
I've been cheated by this company

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