Juhl Photography

Unfortunately, unused album credits are not refundableThe album was included in the total price; the actual value of the album is more than $It was offered in the total price at a discount because it was purchased togetherThis was done as a courtesy to this client as I love for my clients to have albums.I would be happy to create an album for the clientThey have been given two different options: 1) They may choose which images they would like included in their design or 2) I can select which images I feel create the best design and create the album from thatI will wait for a response on which option they feel is best for them.Thank you!

Complaint: [redacted] I am rejecting this response because:The terms you are given me are not a part of the contract we have and the contract says nothing about non refundable album credits so I would like a refund for the albumI believe $would be Sufficient Regards, [redacted]

Complaint: ***
I am rejecting this response because: The only thing that the contract specifies as non refundable is the reservation fee
Regards,
*** ***

Unfortunately, unused album credits are not refundable. The album was included in the total price; the actual value of the album is more than $100. It was offered in the total price at a discount because it was purchased together. This was done as a courtesy to this client as I love for my clients...

to have albums.I would be happy to create an album for the client. They have been given two different options: 1) They may choose which images they would like included in their design or 2) I can select which images I feel create the best design and create the album from that. I will wait for a response on which option they feel is best for them.Thank you!

The client has two options at this time:1. Submit image list for album to be created.2. Forfeit album credit.Thank you.

Complaint: [redacted]
I am rejecting this response because:The terms you are given me are not a part of the contract we have and the contract says nothing about non refundable album credits so I would like a refund for the album. I believe $100 would be Sufficient
Regards,
[redacted]