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Julie's Nails

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Julie's Nails Reviews (2)

In response to the business's letter and much research I found that the woman who stated she was the owner and provided me with the prior owner info actually provided me with her alias information, This woman 's name is Van *** T** *** and provided me with a letter showing the name Thu T** *** and stating that this woman still lived in the township, The township license and inspection department provided me with the information showing Van N*** applied for permit and "takeover of nail salon," permit folio #***, Zone R-3, Use #***, Occ #*** with the twpof Upper DarbyI also found her nail technician license #*** active until 1/31/However, the business Julie's nails license has been listed Out of Business effective 1/31/as listed with the Bureau of Professional and Occupational Affairs The previous owner and President, Andy S* has owned the business since 5/9/and the Vice President Chau L* *** since 3/7/who also own the residence that the business residesI feel that this present business has deceptive practices and would steer clear from utilizing there servicesSince the business was a "take over," all gift cards, etc should be covered by the present owner.There is a Credit Card Act for Gift Certificates, etc enacted since that states gift cards "must be no less than five years after the date of issuance." "No person may sell or issue such a certificate or card with an expiration date unless the person has established policies and procedures that provide the consumer with a reasonable opportunity to purchase a product that has an expiration date at least five years from the date of purchase." "The regulation also prohibits imposing fees to replace an expired certificate or card if the underlying funds remain valid to ensure that consumers have full use of the underlying funds for the minimum five-year period."I will now file with the States Attorney General Office requesting the return of my money! They continue to ignore the Credit Card Act as stated in his letter because of "turnover of owner," which is obviously another lie as I stated aboveThe letter was written by Tong K Truong who resides with Van *** T** *** and who I spoke with by phone in the storeHe signs as owner! So who does own this business?????
Complaint: ***
I am rejecting this response because:
Regards,
*** *** ***

2/28/17To whom it may concern: We stated to the customer that our store have a policy of year valid on all gift card. If the gift is our sale, we will honor it with a 5% fee after expiration date. The gift she brought to the store was from a previous owner, that why we can't honor
it. We are a very small business, with a high turnover of owner, that why we have a year gift card policy. Last, but not least my wife with same last name as the old owner, is not mean we family - Thank you! Business start on 01/01/2016Sincerely Owner

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Address: 2156 S 314th St, Federal Way, Washington, United States, 98003-5479

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