Jumpline.com

To whom it may concern:We have followed up with the customer on 11/and today, 11/Ms [redacted] stated that everything has been resolved Thank you, Stacey SJumpline.com800-651-

I informed the business I had filed a complaint on the day I contacted the Revdex.comFrom that time I worked with one person who corrected the problems I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted]

We would be glad to help out and make sure the customer is taken care of however I am not able to locate an account in our system.What is the clients domain name?What is the clients customer ID?What was the plan that was purchased for the free trial?Can we get a copy of the receipt/paid
invoice?Thank you very much for the additional information.Best Regards

Revdex.com:
I reviewed the response made by the business in reference to complaint ID *** and I am still waiting for the issue to be resolved, I do however understand that they did have some issue with their off site support company and a disgruntled employee for which triggered my complaint I do accept their apology and I am waiting for their resolution to my original issue Thank you for your quick attention to this matter
Regards,
*** ***

To whom it may concern:We have followed up with the customer on 11/16 and today, 11/27. Ms. [redacted] stated that everything has been resolved.  Thank you, Stacey S. Jumpline.com800-651-2028

My mistake.  This is a legitimate charge from WebIntellects.  However, the bank statement had different name associated with the charge - Jumpstart.I called Jumpstart and have confirmed the charges are for Webintellects monthly fees for $9.95 and annual renew for domain fee for 11.95.Apologies for the mistake.Thank you.  this issue is closed.

Hi,We have reached out to this customer directly to have this issue dealt with immediately. Two of our reps have already spoken with [redacted] and are also reaching out to the webmaster for a speedy resolution. We have provided a direct number as well so she can supervisor with any other questions or...

concerns that may arise.Please let us know if you need any further assistance.

I informed the business I had filed a complaint on the day I contacted the Revdex.com. From that...

time I worked with one person who corrected the problems.
I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.
Regards,
[redacted]