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Junior's Cheesecake Inc.

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Reviews Junior's Cheesecake Inc.

Junior's Cheesecake Inc. Reviews (3)

I just received my strawberry cheese cake from Junior's (new york), sadly to say I am disappointed the crumble on top are burnt, every bite is a test of burntness, gonna have to wipe off all the crumble on top. This cheese cake was a surprise for two of my co-workers
unfortunately I'm the one who was surprise.

+1

Review: while home on leave I visited the world famous junior cheese cake factory restaurant . we grew up on junior would travel from coney island to flatbush to get a cake and cookies from juniors .

however this visit prove to be quite disappointing the 2 large strawberry cheesecake was less then stellar it appear to have disfris or dirty /foreign manner on crust and atop what a sad disgust. after return back to the usa from deployment I thought what a treat family and junior cheese cake WOWDesired Settlement: refund or replacement but I am back in st louis mo now where I reside

Business

Response:

Hi [redacted]

Please be advised I have been contacted by The Revdex.com regarding your complaint of your purchase of 2 large Strawberry Cheesecakes, which you described as less than stellar which appeared dirty/foreign manner on crust from our location @ [redacted] I would like to make this disappointment up to you.

I tried to contact you at the number provided ###-###-#### which was no longer in service. Please see my info below as I really would like to make your memory of Juniors to be the same as when you were growing up.

Best Regards

Tel ###-###-####

Fax ###-###-####

Review: My wife bought an 8 in cheesecake for $30 from Junior's Cheesecake at Time Square in the afternoon of July **, 2013. My father-in-law had [redacted] three times that evening after eating the cake. Myself, my mother-in-law, my wife, myself and my two-year old son had [redacted] later. We left about half of the cheesecake in the refrigerator. I called Junior's Cheesecake at time square (###-###-####) around 5pm on July [redacted] to report the issue, and was asked to wait for the manager. I was then told that the manager was busy and was asked to call back again around 8:30pm; I left the phone number and was told that the manager would call back. I called again around 8:45pm and was asked to leave the phone number and was told that the manager will call back in 10 mins. That never happened. The management at cheesecake clearly didn't pay attention to such a serious health issue of their customers.Desired Settlement: Junior's Cheesecake at time square should check the quality of their products, and check with all customers who bought similar cheesecake products. Pay all the damages involved.

Business

Response:

Dear [redacted],

Please be advised I have attempted to contact customer [redacted] regarding complaint ID [redacted] via phone and email on 7-**-13 to resolve this matter.

I will advise of the settlement once customer responds

Thank you

Juniors Cheesecake Inc.

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