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Junk A Car, Inc.

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Reviews Junk A Car, Inc.

Junk A Car, Inc. Reviews (9)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. A check was received ahortly after the complaint was made, therefore resolving all matters...

with the company.
Sincerely,
[redacted]

Below is the email I sent to Junk A Car today:
++++++++++++++++++
Hello. On Friday, January **, I called your office and was given a quote. It was stated that [redacted] of Miami would contact me to arrange pickup of the vehicle. They called and I requested same-day pickup.
The [redacted] informed me he would call me back in 15 minutes. He never did and after an hour I called back. He told me they couldn't pick up until Monday, 3 days later and I agreed for an 8AM pickup. He said they could do it at 7:30 to 7:45 and I agreed.
No driver ever showed up on Monday. I called at 8:30 AM and got a [redacted] who told me they "lines switch at 9AM" and he said he would contact the other [redacted] and call me back. No one ever called.
I called after another hour and was hung up on after I gave my name. I called repeatedly, as we were leaving town that day and needed the car picked up, and no one would answer the phone. ... I STRONGLY advise you to stop contracting your work to [redacted].
I will be filing Revdex.com and social media complaints against you and [redacted]. Worst service ever!"

Avoid this place at all costs. (Unless you have weeks to kill.)
Before I even told them about the car, I told them that my BIG issue was getting the car picked up ASAP. They assured me that what they say on the web site is true (they will pick up the car in 24 hours or possibly less.
I gave them the info on the car and they made an offer. They said they would have someone call me back in under an hour. They would try to get someone out today, but most likely it would be early tomorrow.
The hour came and went and they did not call me back. I called them back and they gave me a pickup date a week in the future. This is unacceptable. They simply say "fast pickup", "24 hours or less" then they schedule a pickup whenever it suits them. If you need to get rid of a car quickly, don't even waste time talking to these people. NOTE: They do business under many names. I kept getting routed to the same web page. After a while I got to know the number ###-###-####. In fact, that is the web page you go to if you click the name listed here with a different phone number.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. A check was received ahortly after the complaint was made,...

therefore resolving all matters with the company.
Sincerely,
[redacted]

Review: We sold our Dodge Ram pickup to junkacars in Oct2015 after an accident and we had to provide them a notaized power of attorney which we did and confirmed they recieved just before the holidays and we were told a check would be mailed right out. We have called serval times and we are always told sorry they weren't sure why nor could they provide a reason for lack of payment, we were told a check would be overnighted to us three different occassions last one due today and has still not arrived. They have my truck I suffered a total loss and this money was the only compensation I was due for my truck and I do NOT understand why Junk a Car has not complied with the agreement?Desired Settlement: I expect total payment pf $500. ASAP

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. A check was received ahortly after the complaint was made, therefore resolving all matters with the company.

Sincerely,

Below is the email I sent to Junk A Car today:

++++++++++++++++++

Hello. On Friday, January **, I called your office and was given a quote. It was stated that [redacted] of Miami would contact me to arrange pickup of the vehicle. They called and I requested same-day pickup.

The [redacted] informed me he would call me back in 15 minutes. He never did and after an hour I called back. He told me they couldn't pick up until Monday, 3 days later and I agreed for an 8AM pickup. He said they could do it at 7:30 to 7:45 and I agreed.

No driver ever showed up on Monday. I called at 8:30 AM and got a [redacted] who told me they "lines switch at 9AM" and he said he would contact the other [redacted] and call me back. No one ever called.

I called after another hour and was hung up on after I gave my name. I called repeatedly, as we were leaving town that day and needed the car picked up, and no one would answer the phone. ... I STRONGLY advise you to stop contracting your work to [redacted].

I will be filing Revdex.com and social media complaints against you and [redacted]. Worst service ever!"

Review: I sold my 97 Mercury Sable (Ref-[redacted]). On January **, 2013 I received an email from them saying if I posted a review that they would give me a $25 gift certificate. Here is that email: --- Fast Cash For Junk Cars Good Afternoon, This e-mail is being sent on behalf of Fast Cash For Junk Cars. We would like to make sure that you had a positive customer service experience. We as a company strive for excellence and we aim to provide hassle-free service. Did you know that Fast Cash For Junk Cars now has [redacted] and [redacted] accounts? If you are a part of these social networks, we would appreciate having you Follow Us and Like Us. Once you have taken the time to post or tweet about your experience, a $25 gift certificate valid for restaurants and entertainment will be sent out to you as a token of our appreciation. If you would please reply to this e-mail after posting about your experience, we will send you the gift certificate immediately. If you do not have a [redacted] or [redacted] account there is another option available that offers the same reward. By visiting our [redacted] link and leaving us a review you will also be rewarded with a $25 gift certificate. We strive to develop a relationship with our customers. Your feedback will greatly help us service our future clients. Once again, we thank you for choosing Fast Cash For Junk Cars and we look forward to hearing about your experience on [redacted], [redacted], or [redacted]. Disclaimer: We understand your personal privacy is of the utmost importance, which is why we want to assure you that we will never share your personal information with third parties. We also do not collect any personal information from anyone's profile on our [redacted] or [redacted] domains. --- I did what was asked and replied that same day, January **. I did not receive the gift certificate. On September **, 2013 I emailed them saying I never received my gift certificate. I also called them and left a message. On September **, 2013 I received an email from them with the gift certificate, but it was for $10 rather than $25.Desired Settlement: I would like my $25 gift certificate.

Business

Response:

There was some type of mistake on our side and the clients file was not noted to receive a $25.00 food coupon. I have contacted our client [redacted] and apologized for the mishaps and upgraded his food coupon from a $25.00 to $50.00 food coupon.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I contacted Junk a Car to sell them my 2002 Impala for $250. The biginning of May the car was picked up by Rusty's Garage and I forwarded the title and keys

to Junk a Car in Brooklyn, NY. I also was requested to fill out an additional affidavit and have it notarized and sent to the

same address 2 months later. I have attempted to call the company numerous times and they have never returned my calls.

I can't imagine that I have to do or send any additional information to complete this process.Desired Settlement: Would like to have the company pay me the $250 for the car as per the original agreement.

I sold my 97 Mercury Sable (Ref-[redacted]). On January **, 2013 I received an email from them saying if I posted a review that they would give me a $25 gift certificate. Here is that email: --- Fast Cash For Junk Cars Good Afternoon, This e-mail is being sent on behalf of Fast Cash For Junk Cars. We would like to make sure that you had a positive customer service experience. We as a company strive for excellence and we aim to provide hassle-free service. Did you know that Fast Cash For Junk Cars now has [redacted] and [redacted] accounts? If you are a part of these social networks, we would appreciate having you Follow Us and Like Us. Once you have taken the time to post or tweet about your experience, a $25 gift certificate valid for restaurants and entertainment will be sent out to you as a token of our appreciation. If you would please reply to this e-mail after posting about your experience, we will send you the gift certificate immediately. If you do not have a [redacted] or [redacted] account there is another option available that offers the same reward. By visiting our [redacted] link and leaving us a review you will also be rewarded with a $25 gift certificate. We strive to develop a relationship with our customers. Your feedback will greatly help us service our future clients. Once again, we thank you for choosing Fast Cash For Junk Cars and we look forward to hearing about your experience on [redacted], or [redacted]. Disclaimer: We understand your personal privacy is of the utmost importance, which is why we want to assure you that we will never share your personal information with third parties. We also do not collect any personal information from anyone's profile on our [redacted] or [redacted] domains. --- I did what was asked and replied that same day, January **. I did not receive the gift certificate. On September **, 2013 I emailed them saying I never received my gift certificate. I also called them and left a message. On September **, 2013 I received an email from them with the gift certificate, but it was for $10 rather than $25.

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Description: JUNK DEALERS

Address: 485 Kings Highway, Brooklyn, New York, United States, 11223-1809

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Web:

www.4servicemaster.com


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