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When we get an online submission we act on it and call. We spoke to her about an appointment. When she called and let me know about her not having an appointment with Junk Genius and instead having one with Junk King I asked for the estimate they gave her so we could beat it by...

10%. She told me 2 different prices and then I called Ed from Junk King to let him know so he does not go there and he didn't seem too worried about it. I also asked him the price he quoted which was different from what she said. I then called her back and asked for something in writing, she hung up on me twice and then called back on Oct. 5th demanding her money. After she sent the complaint to the Revdex.com she sent what I was asking for the entire time, the written estimate. Although it does not have all the items listed on it, I will be sending a refund plus 10%. We beat ANY written estimate by 10%. There is too much junk out there to worry about this. I'm sure she was stressed about moving and we wish her the best of luck!!Mike

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Address: 923 Wood Hollow Dr SE, Marietta, Georgia, United States, 30067-8442

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