Junk In My Trunk, Inc.

A very positive experience! The two workers who showed up (early by the way than promised!) did a wonderful, professional and courteous job...and even swept up after themselves leaving my messy house clean and free of junk. I am very satisfied and highly recommend them highly for this type of work.

Review: On July **, 2013 I hired "Junk in My Trunk" owned by [redacted] to demolish and haul away an old barn in the back of my property. The agreement included the barn and all cement flooring. While I wasn't completely satisfied with the work ( I have been finding shingles, wood and have made three trips to the recycle plant because of all the cement that was never taken away), one of the trucks leaving my yard hit my gate damaging it to the point that it is no longer useful. Also, the side fence was damaged. I witnessed the workers as this happened and waited to see if they would inform me of what had happened. They looked around and just kept going down the driveway. I wanted to see if there was any integrity with his workers. When I informed the owner about this, he admitted that his workers broke the gate. I sent him pictures and never heard back from him. I called him on September **, 2013 to find out why this process was taking such a long time. He claimed that his secretary, [redacted], called me (which she never did) and that he was at my home and that I was not there when he arrived. I never knew he was coming to my house since I was never told that he was coming over. He told me the estimate of $850.00 from Amendola Fence was too much and he was not paying the amount. He offered $300.00. I told him that his company broke the gate and that I should not pay anything. He refuses to pay for the price of the gate. I do not believe his story due to the fact that he says that I was called, (which never occurred) and that he came to the house ( someone is always home since my wife is recovering from [redacted] surgery). He has stalled in having my gate replaced and has shown no inclination of ever fixing the gate.Desired Settlement: Either the gate is replaced to my liking or receive the estimate of replacing the gate.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,