Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ The customer was notified of the price increase this year Everyone was notified of the increase when they resumed service We do not just start cutting peoples lawn they have to request us to start I know that this customer started service again because we have a credit card on file You see We switched credit card servicers this year and lost all the credit cards we had on file There is no way that we had her number from last year I tried to discuss this matter with MsNeilson but she hung up the phone on me If you are that disrespectful I consider the matter closed Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) The response by Just Cut Lawns is a complete lie We were not notified I did not supply my card number to them this year They did have access to the number from last yearI may be a senior citizen but I know exactly what happened It is easy for them to lie now, they have my money!
Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ The customer was notified of the price increase this yearEveryone was notified of the increase when they resumed serviceWe do not just start cutting peoples lawn they have to request us to startI know that this customer started service again because we have a credit card on fileYou see We switched credit card servicers this year and lost all the credit cards we had on fileThere is no way that we had her number from last yearI tried to discuss this matter with MsNeilson but she hung up the phone on meIf you are that disrespectful I consider the matter closed Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) The response by Just Cut Lawns is a complete lieWe were not notifiedI did not supply my card number to them this yearThey did have access to the number from last yearI may be a senior citizen but I know exactly what happenedIt is easy for them to lie now, they have my money!
Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ The customer was notified of the price increase this year Everyone was notified of the increase when they resumed service We do not just start cutting peoples lawn they have to request us to start I know that this customer started service again because we have a credit card on file You see We switched credit card servicers this year and lost all the credit cards we had on file There is no way that we had her number from last year I tried to discuss this matter with MsNeilson but she hung up the phone on me If you are that disrespectful I consider the matter closed Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) The response by Just Cut Lawns is a complete lie We were not notified I did not supply my card number to them this year They did have access to the number from last yearI may be a senior citizen but I know exactly what happened It is easy for them to lie now, they have my money!
Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ The customer was notified of the price increase this yearEveryone was notified of the increase when they resumed serviceWe do not just start cutting peoples lawn they have to request us to startI know that this customer started service again because we have a credit card on fileYou see We switched credit card servicers this year and lost all the credit cards we had on fileThere is no way that we had her number from last yearI tried to discuss this matter with MsNeilson but she hung up the phone on meIf you are that disrespectful I consider the matter closed Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) The response by Just Cut Lawns is a complete lieWe were not notifiedI did not supply my card number to them this yearThey did have access to the number from last yearI may be a senior citizen but I know exactly what happenedIt is easy for them to lie now, they have my money!