Recently purchased a new home that came with appliances I was not happy with I purchased all new appliances and contacted Just Done to have my dishwasher and OTR Microwave installed It was suggested to consider Just Done for the install by the store I made my purchase at and was pleased when I visited their website and they clearly displayed pricing for their services right up front! I called and spoke with Ryan, who was able to coordinate the appointment around my schedule within hours It was a pleasure to have Alex visit my home to complete the work, he paid close attention to detail and offered to demonstrate how to use the new appliancesBut, what really impressed me? I was Alex's last appointment on a Friday afternoon, (just as rush hour traffic was starting,) and he was in no rush to run out the door, his only concern was customer satisfaction I want to be clear about Just Done's pricing - At first I thought it was pushing towards the high side, but when you consider the; convenience, quality, experience, customer service and most importantly liabilityIt's really fair value
The dishwasher installer from Just Done (not) put a hole in the drainage hose Then he tried to blame in on a "manufacturer's defect." We have water damage to the floors and basement ceiling, and the dishwasher sits uninstalled and useless They turned a simple job into an ordeal
To connect my new dishwasher I obtained the name of Just Done Appliance from the Revdex.com listI retained their services and was completely satisfied with the work they didThe technician was professional and informative and I highly recommend this company
Initial Business Response /* (1000, 5, 2016/03/14) */
This matter is still under investigation. Customer did not notice damages until 2 weeks post install. All photo documentation I have of installation shows no damages.
Initial Consumer Rebuttal /* (3000, 7, 2016/03/15)...
*/
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] we have been unable to move into or live in the house as of yet and did not notice the damage until recent when letting a contractor into fix a builder deficiency. The company was notified immediately upon discovering the damage. No one else has had access to the house during this time frame. Supposed photo documentation has not be provided.
Final Business Response /* (4000, 19, 2016/04/15) */
These photos do not match what the installer took when he left home on completion on install.
Final Consumer Response /* (4200, 22, 2016/04/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The damage is not visible at all angles/lighting. I have attached a picture taken at a similar angle to show this. Are there more installation photos available? taken at several different angles?
After using their services, I highly and without doubt recommend Just Done! Appliance Installations. If you live in the Edmonton area, do not look elsewhere, this company is the one that will give you professional and expert service.
After our old dishwasher stopped working, we used Just Done! to install our new dishwasher. Customer service was at the forefront the entire time. They were helpful and courteous and made sure that the job was not Just Done! but that it was Done Right! The dishwasher sold to me was missing a necessary clamp, and they went above and beyond to find a spare one for me in their office, which saved me a lot of hassle. We also had a little complication after install that caused a very minor leak (a couple tablespoons of water on the floor). This happened because of the tight space they had to work with in our island, but they immediately (within an hour!) sent someone out to readjust and check everything. They were able to get it to work right within the difficult space and it is working like a charm now! I honestly could not be happier with the service I received from them. I will definitely be using them again for any future needs I have. Jennifer, Ryan, and Jesse were all fantastic and I am grateful for their help. Jesse, especially, is a really experienced, thorough and smart technician.
Just to clarify, I have no connection to Just Done! and I have not been asked to submit this review. I am just a customer who appreciated the fantastic service I received from this company, and I hope someone else might find this review helpful.
We recently had our GE over-the-range installed by Just Done Appliance Installlations. What tremendous company! They provided accurate information about disconnecting the existing microwave, delivery and installation of the new one. Excellent communication and exceptionally courteous staff, right from front desk to the service installers. This company was recommended to us by GE Canada. Just Done Appliance Installations is a great professional company!
We had Jesse of Just Done Appliance Installations help us with two of our home projects in June 2016. He installed a stove and microwave after altering the kitchen counter top and surrounding cabinets. Based on his excellent and speedy work we hired Just Done to remove old and install new [redacted] bath room vanities and storage cabinets, Just Done also supplied the plumbing work which required some innovative thinking. For these fairly complicated and messy projects Just Done provided great service. They cared about the detail and stuck to their quote. Projects were completed on time. We highly recommend the firm..
Recently purchased a new home that came with appliances I was not happy with I purchased all new appliances and contacted Just Done to have my dishwasher and OTR Microwave installed It was suggested to consider Just Done for the install by the store I made my purchase at and was pleased when I visited their website and they clearly displayed pricing for their services right up front! I called and spoke with Ryan, who was able to coordinate the appointment around my schedule within hours It was a pleasure to have Alex visit my home to complete the work, he paid close attention to detail and offered to demonstrate how to use the new appliancesBut, what really impressed me? I was Alex's last appointment on a Friday afternoon, (just as rush hour traffic was starting,) and he was in no rush to run out the door, his only concern was customer satisfaction I want to be clear about Just Done's pricing - At first I thought it was pushing towards the high side, but when you consider the; convenience, quality, experience, customer service and most importantly liabilityIt's really fair value
The dishwasher installer from Just Done (not) put a hole in the drainage hose Then he tried to blame in on a "manufacturer's defect." We have water damage to the floors and basement ceiling, and the dishwasher sits uninstalled and useless They turned a simple job into an ordeal
To connect my new dishwasher I obtained the name of Just Done Appliance from the Revdex.com listI retained their services and was completely satisfied with the work they didThe technician was professional and informative and I highly recommend this company
Initial Business Response /* (1000, 5, 2016/03/14) */
This matter is still under investigation. Customer did not notice damages until 2 weeks post install. All photo documentation I have of installation shows no damages.
Initial Consumer Rebuttal /* (3000, 7, 2016/03/15)...
*/
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] we have been unable to move into or live in the house as of yet and did not notice the damage until recent when letting a contractor into fix a builder deficiency. The company was notified immediately upon discovering the damage. No one else has had access to the house during this time frame. Supposed photo documentation has not be provided.
Final Business Response /* (4000, 19, 2016/04/15) */
These photos do not match what the installer took when he left home on completion on install.
Final Consumer Response /* (4200, 22, 2016/04/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The damage is not visible at all angles/lighting. I have attached a picture taken at a similar angle to show this. Are there more installation photos available? taken at several different angles?
After using their services, I highly and without doubt recommend Just Done! Appliance Installations. If you live in the Edmonton area, do not look elsewhere, this company is the one that will give you professional and expert service.
After our old dishwasher stopped working, we used Just Done! to install our new dishwasher. Customer service was at the forefront the entire time. They were helpful and courteous and made sure that the job was not Just Done! but that it was Done Right! The dishwasher sold to me was missing a necessary clamp, and they went above and beyond to find a spare one for me in their office, which saved me a lot of hassle. We also had a little complication after install that caused a very minor leak (a couple tablespoons of water on the floor). This happened because of the tight space they had to work with in our island, but they immediately (within an hour!) sent someone out to readjust and check everything. They were able to get it to work right within the difficult space and it is working like a charm now! I honestly could not be happier with the service I received from them. I will definitely be using them again for any future needs I have. Jennifer, Ryan, and Jesse were all fantastic and I am grateful for their help. Jesse, especially, is a really experienced, thorough and smart technician.
Just to clarify, I have no connection to Just Done! and I have not been asked to submit this review. I am just a customer who appreciated the fantastic service I received from this company, and I hope someone else might find this review helpful.
We recently had our GE over-the-range installed by Just Done Appliance Installlations. What tremendous company! They provided accurate information about disconnecting the existing microwave, delivery and installation of the new one. Excellent communication and exceptionally courteous staff, right from front desk to the service installers. This company was recommended to us by GE Canada. Just Done Appliance Installations is a great professional company!
We had Jesse of Just Done Appliance Installations help us with two of our home projects in June 2016. He installed a stove and microwave after altering the kitchen counter top and surrounding cabinets. Based on his excellent and speedy work we hired Just Done to remove old and install new [redacted] bath room vanities and storage cabinets, Just Done also supplied the plumbing work which required some innovative thinking. For these fairly complicated and messy projects Just Done provided great service. They cared about the detail and stuck to their quote. Projects were completed on time. We highly recommend the firm..