Just Nails

My name is Brianne [redacted] and I am the [redacted] here at Metropolis ResortI am emailing you about a complaint that was submitted on 7/19/with the member ID # being [redacted] I have contacted Kim [redacted] about this letting her know that I would be happy to refund her the $as that amount should have been taken off the day she paid I have not received an e-mail from Kim [redacted] so I am not sure if she had typed my email wrong or she had emailed the incorrect personI will be refunding Kim the $as soon as I hear back from herThanks!Brianne ***Brianne *** Metropolis Resort

Initial Business Response /* (1000, 6, 2015/07/28) */
this is untrue, she pick out the color and she was happy when she left, she signed the charge receipt and we didn't add anything that she didn't sign forShe didn't come back for us to address any issue she is claimingIt has been over three
weeksWe would have taken care of any issue if she came back to usWe will not offer any refund at this time

My name is Brianne [redacted] and I am the [redacted] here at Metropolis Resort. I am emailing you about a complaint that was submitted on 7/19/16 with the member ID # being [redacted]. I have contacted Kim [redacted] about this letting her know that I would be happy to refund her the $50 as that...

amount should have been taken off the day she paid.  I have not received an e-mail from Kim [redacted] so I am not sure if she had typed my email wrong or she had emailed the incorrect person. I will be refunding Kim the $50 as soon as I hear back from her. Thanks!Brianne [redacted]Brianne [redacted] Metropolis Resort