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Just Seal-It

12624 Longcrest Dr, Riverview, Florida, United States, 33579-4000

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Reviews Interlocking Pavers, Seal Coating Just Seal-It

Just Seal-It Reviews (%countItem)

Justin F. (Just Seal It) is unprofessional and does *** work.
I hired Justin F. (Just Seal It) to install pavers at my house in April of 2019 (front porch, both sides of my driveway and in by back yard). His work was low quality and has required multiple return visits with similar poor results. I have repeatedly discussed the MANY issues with Justin F., via text, email, FB and phone calls and I have gotten no where with him. I have printed copies of everything with MANY photos/videos of the issues.

I recently had three companies come look at my pavers and they all laughed when I said this was done my a company. I have too many issues (high/low areas which are trip hazard, BIG drainage issues, large gaps, pavers are not straight, and cracks/chips) that all three companies said there is no fixing the current issues. All pavers would have to be removed and new pavers install.

Desired Outcome

I want Justin to acknowledge the issues and give me a full refund plus the additional costs that I will incur to have the pavers removed and new ones be install otherwise I will pursue legal action (lawsuit).

Just Seal-It Response • May 07, 2020

This reply was taken verbally by Revdex.com:

The pavers that were used on this job were a mix of second hand pavers and new pavers. We informed the customer since some of the pavers were already used they would not be perfect. I did attempt to reach out to the customer regarding the issue but they were rude and disrespectful to me.

Customer Response • May 07, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
Justin response is a lie!!! He never told me the pavers were second hand pavers. I was told, they were extras for another job- NOT second hand. I would have not paid over $3,000 to get second hand pavers to save two or so hundred dollars.

I have all the messages to provide it.

regardless the installation was done POORLY. Pavers are NOT straight, the cuts are terrible, many pavers are creaked/chipped, I have BIG drainage issues, the pavers are not leveled anywhere.

Per three different companies all pavers need to removed ASAP because of the drainage issues that is affecting the foundation of my house and screen porch. Justin is at fault for all these issues. My house is less then 5 years old and now I'm having foundation because of poorly installed pavers.

I want a refund plus money to cover the removal of the pavers.

In January of 2020 , Justin F. (Just Seal It) attemped to seal stone facing on the house. Pressure washing ruined the stone & it must be replaced.
In October of 2019, Justin F. representing himself as "Luxury Stoneworks" installed patio paver stones at our home. He told us that after a couple months, we should seal the pavers and he also said that he could seal our stone facing on the front of the home as well. On 01/08/2020 he came to do the sealing and did both the patio and the stone facing. He said that the sealer on the facing would look wet and bring out the color. We paid him $550 for this work. He also had us make a check out to "Just Seal It" and not Luxury Stoneworks. It turns out the stone facing was cultured stone and did not soak up the sealer but left it very glossy. We told him that was not what we expected and he said he could wash it off using a thinner and pressure washing and then seal it with the correct material. He charged $700 to do that and in the process he pressure washed the color out of the stone and washed out grout and chipped paint on our home. We had a mason from our original builder look at it and he immediately said that the pressure washing washed the color out because he used the wrong process and materials to seal it. The stone was cultured stone and not natural stone. The only way to correct the stone is to totally remove the facing and replace. It will cost $5,200 to do this and we asked him to pay for it. He has never answered my emails or offered to do anything to correct the problem.

I checked the State Website and only found records of Justin F. originally creating a fictitious name company called "Just Seal It" which was dissolved in January 2020 and reopened as Justine F.. I could not find any record of a company called "Luxury Stoneworks" registered with the State or Hillsborough County.

Desired Outcome

Reimbursement of the cost of replacing the stone facing - $5,200. He should refund our $1,250 as well, but we just want it made right.

Just Seal-It Response • Feb 19, 2020

This reply was taken verbally by Revdex.com:

Mr. was not even present when the job was discussed and agreed to by his wife. All allegations by this customer are false. We used the correct sealer that was agreed to and offered to pressure wash, which we informed them that it would not look the same and the customer's wife agreed to it. The customer referrers to the the wet look verses the glossy look but wet and glossy are the same thing.

Customer Response • Feb 19, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
After consultation with my builder and two stone suppliers, it was confirmed that the wrong product was use and cultured stone should NEVER be pressure washed. As far as being present, my wife contacted me immediately once she saw the original sealer that was plastic looking, sent me photos, and again called with concerns/photos when he attempted to "wash" the old sealer off. The stone is ruined and that is never what we "agreed to" in conversations. I have another mason that will replace the stone since there is no way to correct it now. This will cost over $5,000 plus I loose what I paid to start for the sealing and again for the "removal". This contractor should not be trusted.

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Address: 12624 Longcrest Dr, Riverview, Florida, United States, 33579-4000

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