Just Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] They have resolved the issue and I consider this issue closed Thanks for your assistance Regards, [redacted]

trips out to fix a LEAKING ice maker Wrong parts, forgot parts, need more stuff in the freezer etc etcThis has taken appointments - time off work, arranging family to be At my home for appointments Ice maker is still LEAKING!!!! The last appointment "just service" guaranteed putting more in my freezer would solve the issuerepair man turned the ice maker back on and it was left over night I woke to a large puddle on my kitchen floor - hardwood damaged!!! Someone needs to fix my ice maker and floors!! Horrible experienceextremely poor customer service and I'm not sure this company actually knows how to fix anything!!! -Chad

Initial Business Response / [redacted] (4001, 13, 2015/07/10) */ RevDex.com 330 N. Wabash Suite 2006 Chicago IL 60611 Re: Just Service, Inc. Let this letter serve as legal notice to the BBB and all of its officers, representatives, employees and owners that Just Service Inc. cannot... engage in any correspondence do to the BBB's policy changes and current and future class action lawsuits against several online review sites. Just Service Inc. has its own dispute resolution process and will address any and all complaints internally. Please forward any complaints to our website contact page. http://www.justservice.com/contact.html Just Service Inc. is joining a class action lawsuit against the online review and reporting sites and cannot engage or correspond to any online forms or responses due to such pending lawsuits. Also Just Service Inc. will not associate itself with any online businesses that do not demonstrate good business ethics, do not report facts that are available to it through minimal diligence, violate copyrights, engage in infringement or non-payment of license fees, engage in slander, use fraudulent words and text, violate disability acts or have pending class action lawsuits against it. The BBB falls in one or more of these categories. After researching the BBB through several online search engines, we find more complaints about the BBB than the BBB posts against Just Service. On Yelp the BBB has a negative rating all with the same theme. It says the BBB sells their A+ rating for a right fee. We researched this and found it to be true if you pay the right amount! http://www.yelp.com/biz/better-business-bureau-chicago ABC News 20/20 uncovered the truth about the BBB which the attorney general has opened an investigation. See Youtube Links: https://www.youtube.com/watch?v=0w6Oick8x48&app=desktop https://www.youtube.com/watch?v=9ndQ2zYB1vE&app=desktop The BBB may have lost its way, but clearly it now deviates from its past practices. This is clear from the posting of hundreds of people on many websites. Also, our research indicates the BBB owns the domain www.bbbsucks.com; this is a curious and maybe damning admission of guilt on the part of the BBB. Presently, the BBB has a F rating in Just Services eyes, and we won't charge them for this rating. The BBB is a useless form completely as proving by ABC's 20/20 investigation.

3 trips out to fix a LEAKING ice maker. Wrong parts, forgot parts, need more stuff in the freezer etc etc. This has taken 3 appointments - time off work, arranging family to be At my home for appointments. Ice maker is still LEAKING!!!! The last appointment "just service" guaranteed putting more in my freezer would solve the issue... repair man turned the ice maker back on and it was left over night. I woke to a large puddle on my kitchen floor - hardwood damaged!!! Someone needs to fix my ice maker and floors!! Horrible experience... extremely poor customer service and I'm not sure this company actually knows how to fix anything!!!
-Chad.