Justen Plumbing

I am sorry that things have come to thisUnfortunately the cost of the faucet was not discussed in detail until after installationThe customer was given various options for purchase of the faucetThe customer informed me of make and model desired of the faucet and asked me to order itI ordered it from my vendorMy purchase price for the faucet was more than the online price that customer claims ($116)I purchase my product from a reputable local plumbing supply houseThe desired faucet needed to be shipped overnight from a distribution center to make it available when neededI purchased the desired faucet and installed the faucetFive days after installation customer asked for detailed receipt as well as mentioned possible leakI provided detailed receipt immediatelyI offered to come and fix any necessary itemsI was not given the opportunity to come out and address any issues with installationThe final bill did include the service fee, labor costs, travel costs as well as the cost of parts

I was recommended to Justen Plumbing by my Realtor On July 10th [redacted] Justen from Justen's Plumbing came out to turn off the water and remove the kitchen sink so that granite counter tops could be installed We are in the process of selling our home and we were upgrading the kitchen He informed me that I should buy a new faucet through him as he could save me money by passing on the wholesale price I went online and found a faucet Delta B4310LF Whole Sale price $ The following day he installed the faucet Today when I received my receipt, [redacted] had charged me $ I questioned the charge and when I asked him to show me proof of what he paid for the faucet, re refused to share the price with me He did not leave me a receipt so I requested one today In reviewing his bill today, he charged me for a service fee, labor and a mileage fee on top of an enormous mafee for a faucetHe didn't have the correct part the day of installation so he had to return to h