Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
Justice Auto has not giving a true statement to any of the facts, when we purchase the car 11/1/Mr*** stated to me, my husband, and daughter that if we find or have any problems with the Acura wi30days to inform him and Justice Auto will take care of itWhen I called Justice Auto/Mr*** on 11/8/and told him about the tire rod and wheel alignment he ask me to take the car to where they (Justice Auto) get their cars repairedAfter Mr*** heard the qoate the Wisconsin Mufflers the auto shop that he referred me to quote him $dollars he told me and the mechanic at Wisconsin Mufflers to wait until the next day because he didn't like the repair costI called Justice Auto/Mr*** the next day and informed him that Midas would do the repairs cheaper than Wisconsin Muffler for $Mr*** ask me to go and get the car from Wisconsin Muffler and take it to MidasAfter Midas repaired the car (Acura) I inform Mr*** and took the reciept to Justice Auto shop for him to review at that time he decided after me threating to report them (Justice Auto) to give me $only and they were suppose to pay for the full cost repair, Mr*** then stated to me that this was out of his own pocket that the own of Justice Auto was not going to pay for any of the costThe next problem with the car (Acura) the same day after meeting with Mr*** we took the car home and it started over heating, we took the car back to Midas and they informed us that the radiator was bad and riggged up to run just temporaryThe hose was clamp to the radiator not properly attached to stay for a safe fit, I called and inform Justice Auto/Mr*** of this problem at 2:00pm during business hoursMr*** stated to me that it was nothing that they could due to help us and that I could come to Justice Auto on the next day to meet with him and the owner at 1:30pm to discuss this issueI called Mr.*** the morning of the meeting several time getting no answer and the receptionist/phone taker at Justice Auto just kept telling me that he can't come to the phoneAfter several call attemps and Midas calling me to inform me that they have to start on the car (Acura) or we have to pick the car up inwhich now at this time isn't running because the hose kept falling off and over heating that we would have to pay daily storageMr*** had already told me that they were not going to pay for the repair cost on the previous day so I had no choice but to get the car repaired were it was at MidasMr*** did finally call me back at around 12:00pm and I informed him that the car was getting repaired but I still wanted to meet with him (Mr.***) and the owner with the repair statement from Midas, and Mr.*** said ok that they would be thereI arrived at 1:40pm and the owner according to Mr*** was already gone didn't wait to meet with meI bought the damaged radiator with me to show Mr.*** and the Mechanic that they had in the Auto shop and both seen were the damage was, I still have the damaged radiator in my GarageMr*** then stated to me again that he gave me money out of his pocket for the first repairs of the tire rod and alignment and that he was'nt going to do that again, the owner was'nt going to pay for any of the repairs at allMr*** didn't mention to me anything about them covering the cost for the repairs at a Auto Repair Shop that they use at a lower cost, if he had mention this to me it would have been in my best interest financially to go to were they would pay for the repairs instead of meSince all of this the car is now in need of a inner left tire rod and alignment again after, and a val link repair inwhich the lowest quote at this time is $for all three of this repairs and my daughter still have'nt been able to enjoy her car because of all of this issues that we are having with the car that they should have notice and never even disclose to us at the time of purchase inwhich has'nt even been thirty days
PLEASE PLEASE PLEASE DO NOT WASTE YOUR TIME OR MONEY! I bought a car from this place because a man seemed so friendly even saying that it was a blessing that I came there and that he would look out for me and make sure I got a decent carI purchased a ford taurus and oh my God! I hadnt had the car for a week and already having all kinds of problems with itI called him and he said take it to the shop and it was on him because I had only had the car for days at this pointOnce I got there the young man that apparently knew him very well said that the guy told him to check the car out and then he would see if he was paying or if I was payingSo of course the shop did not really look at my car and sent me on my wayI have not been able to get a hold of him since then, and still have the same issues with the carAGAIN...PLEASE DO NOT WASTE YOUR TIME OR MONEY AT THIS PLACE!
I recently purchased a used vehicle from Justice Auto Sales and wanted to warn others that might be thinking about buying a car from this business to beware. I was told by the gentleman that sold me the car that it was a good running car and that if I incurred any problems with the vehicle that they would work with me to fix it. Well, the first day I got the car it stopped on me. I took it to get an oil change and the men doing the oil change had to push the car manually off to the side so they could take care of their other customers. I called them and they came to the location and told me that the reason the car stopped on me was because there was a button in the trunk of the car that turns the gas line off when its knocked around. Thinking that my problem was solved I took his word for it only to have it stop on me again repeatedly. I later found out that it was the fuel pump. The men that were trying to change the oil had told me that this was the problem and I thought so too. Ive had the fuel pump go out on other vehicles that I owned and it seemed like thats what was going on. The guy from Justice Auto assured me that there was nothing wrong with the car but the switch in the trunk just kept turning off the gas line when the car runs over a bump or something. I had to keep calling them repeatedly because the car kept stopping on me leaving me stranded. After they finally admitted that it was indeed the fuel pump they asked me to pay half on the repairs and purchase of the fuel pump. I reluctantly agreed, the same day that I got the car back from them installing a new fuel pump it stopped again leaving me stranded . When it stopped on me this time it was at night and I had to leave the car on the street. The next day I called and told them what happened and he said that he would go to the location of the car and find out what the problem was. By the time he finally decided to take a look at the vehicle the police had towed it to the city tow lot. I went to get the vehicle out of the tow yard and the men working there tried to get it started without any luck. While at the tow lot I had someone to come to check the battery and alternator to see if they were the problem. I did this because it was not responding to the jump and the battery light kept coming on. The mechanic said that it was a bad alternator. The guy from Justice finally comes to the tow lot and brings a new battery. He stated that I must have left something on and this made the battery run down. This was not true and even if I did the charging up of the battery would of taken care of that. It seemed like dealing with this car was gonna drive me to a breakdown. I did not get a chance to drive it one day without it stopping on me. They tried to make it seem like they were interested in helping me with any problems with the car but they didn't return my calls. This car was the worst car that Ive ever bought. I expected to have some problems but it was just one thing after another with this vehicle and they are very slow about trying resolve problems with the vehicle. I will never ever buy another vehicle from them and would warn anybody else who may be thinking about it not to. I dont think they do anything to these vehicles that they get. Buying a car from this business was one of the worst decisions I have ever made. Im very angry and disappointed because I tried to be as patient with them as I could and they kept reassuring me that this was a good car but it sure didn't seem like it to me. If it indeed was a good car it seem like it would've ran without one thing after another for at least a little while.
auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">This email is regarding the recent complaint that was filled against our business.
On November 1, 2014 [redacted] sold a 1999 Acura to [redacted]. On November 8,2014 she called stating that the vehicle needed a tie rod, she went and got the tie rode fixed. Justice Auto LLC agreed to pay half of the work for the tie rod. Although we sale used cars AS IS, NO REFUND, NO WARRANTY we also paid for a wheel alignment as well.
After Justice Auto LLC paid there portion for the tie rod and the wheel alignment later on that evening Mrs. [redacted] called stating that the car was overheating. Mr. [redacted] told her that at that time there was nothing that we can do because it was after business hours and wait until the next morning at 10:00am and he would speak to the owner and see what all parties would come up with. After speaking to the owner Mr. [redacted] gave Mrs. [redacted] a call and told her to come to Justice auto LLC at1:00pm. She neglected to make the appointment or call to reschedule. Although she did not come to the scheduled appointment Justice Auto LLC took it amongst ourselves to call Wisconsin mufflers where we get most of our cars inspected and see how much a new radiator would cost. Wisconsin mufflers quoted us $100 for the labor and radiator exchange quoted us $109.00 for a brand new radiator. She came later in the day she proceeded to tell Mr. [redacted] that she told another auto shop to fix the car, and demanded $348.94. Mr. [redacted]'s response was that we were going to suggest to her that Wisconsin mufflers would fix her car in a cost efficient manner which would have been less than she paid for. She made threats of suing us and calling the news on us. That was our last time speaking with Mrs. [redacted].
Sincerely,
Justice Auto LLC
6027A W Villard Ave
53218
###-###-####[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
Justice Auto has not giving a true statement to any of the facts, when we purchase the car 11/1/Mr*** stated to me, my husband, and daughter that if we find or have any problems with the Acura wi30days to inform him and Justice Auto will take care of itWhen I called Justice Auto/Mr*** on 11/8/and told him about the tire rod and wheel alignment he ask me to take the car to where they (Justice Auto) get their cars repairedAfter Mr*** heard the qoate the Wisconsin Mufflers the auto shop that he referred me to quote him $dollars he told me and the mechanic at Wisconsin Mufflers to wait until the next day because he didn't like the repair costI called Justice Auto/Mr*** the next day and informed him that Midas would do the repairs cheaper than Wisconsin Muffler for $Mr*** ask me to go and get the car from Wisconsin Muffler and take it to MidasAfter Midas repaired the car (Acura) I inform Mr*** and took the reciept to Justice Auto shop for him to review at that time he decided after me threating to report them (Justice Auto) to give me $only and they were suppose to pay for the full cost repair, Mr*** then stated to me that this was out of his own pocket that the own of Justice Auto was not going to pay for any of the costThe next problem with the car (Acura) the same day after meeting with Mr*** we took the car home and it started over heating, we took the car back to Midas and they informed us that the radiator was bad and riggged up to run just temporaryThe hose was clamp to the radiator not properly attached to stay for a safe fit, I called and inform Justice Auto/Mr*** of this problem at 2:00pm during business hoursMr*** stated to me that it was nothing that they could due to help us and that I could come to Justice Auto on the next day to meet with him and the owner at 1:30pm to discuss this issueI called Mr.*** the morning of the meeting several time getting no answer and the receptionist/phone taker at Justice Auto just kept telling me that he can't come to the phoneAfter several call attemps and Midas calling me to inform me that they have to start on the car (Acura) or we have to pick the car up inwhich now at this time isn't running because the hose kept falling off and over heating that we would have to pay daily storageMr*** had already told me that they were not going to pay for the repair cost on the previous day so I had no choice but to get the car repaired were it was at MidasMr*** did finally call me back at around 12:00pm and I informed him that the car was getting repaired but I still wanted to meet with him (Mr.***) and the owner with the repair statement from Midas, and Mr.*** said ok that they would be thereI arrived at 1:40pm and the owner according to Mr*** was already gone didn't wait to meet with meI bought the damaged radiator with me to show Mr.*** and the Mechanic that they had in the Auto shop and both seen were the damage was, I still have the damaged radiator in my GarageMr*** then stated to me again that he gave me money out of his pocket for the first repairs of the tire rod and alignment and that he was'nt going to do that again, the owner was'nt going to pay for any of the repairs at allMr*** didn't mention to me anything about them covering the cost for the repairs at a Auto Repair Shop that they use at a lower cost, if he had mention this to me it would have been in my best interest financially to go to were they would pay for the repairs instead of meSince all of this the car is now in need of a inner left tire rod and alignment again after, and a val link repair inwhich the lowest quote at this time is $for all three of this repairs and my daughter still have'nt been able to enjoy her car because of all of this issues that we are having with the car that they should have notice and never even disclose to us at the time of purchase inwhich has'nt even been thirty days
PLEASE PLEASE PLEASE DO NOT WASTE YOUR TIME OR MONEY! I bought a car from this place because a man seemed so friendly even saying that it was a blessing that I came there and that he would look out for me and make sure I got a decent carI purchased a ford taurus and oh my God! I hadnt had the car for a week and already having all kinds of problems with itI called him and he said take it to the shop and it was on him because I had only had the car for days at this pointOnce I got there the young man that apparently knew him very well said that the guy told him to check the car out and then he would see if he was paying or if I was payingSo of course the shop did not really look at my car and sent me on my wayI have not been able to get a hold of him since then, and still have the same issues with the carAGAIN...PLEASE DO NOT WASTE YOUR TIME OR MONEY AT THIS PLACE!
I recently purchased a used vehicle from Justice Auto Sales and wanted to warn others that might be thinking about buying a car from this business to beware. I was told by the gentleman that sold me the car that it was a good running car and that if I incurred any problems with the vehicle that they would work with me to fix it. Well, the first day I got the car it stopped on me. I took it to get an oil change and the men doing the oil change had to push the car manually off to the side so they could take care of their other customers. I called them and they came to the location and told me that the reason the car stopped on me was because there was a button in the trunk of the car that turns the gas line off when its knocked around. Thinking that my problem was solved I took his word for it only to have it stop on me again repeatedly. I later found out that it was the fuel pump. The men that were trying to change the oil had told me that this was the problem and I thought so too. Ive had the fuel pump go out on other vehicles that I owned and it seemed like thats what was going on. The guy from Justice Auto assured me that there was nothing wrong with the car but the switch in the trunk just kept turning off the gas line when the car runs over a bump or something. I had to keep calling them repeatedly because the car kept stopping on me leaving me stranded. After they finally admitted that it was indeed the fuel pump they asked me to pay half on the repairs and purchase of the fuel pump. I reluctantly agreed, the same day that I got the car back from them installing a new fuel pump it stopped again leaving me stranded . When it stopped on me this time it was at night and I had to leave the car on the street. The next day I called and told them what happened and he said that he would go to the location of the car and find out what the problem was. By the time he finally decided to take a look at the vehicle the police had towed it to the city tow lot. I went to get the vehicle out of the tow yard and the men working there tried to get it started without any luck. While at the tow lot I had someone to come to check the battery and alternator to see if they were the problem. I did this because it was not responding to the jump and the battery light kept coming on. The mechanic said that it was a bad alternator. The guy from Justice finally comes to the tow lot and brings a new battery. He stated that I must have left something on and this made the battery run down. This was not true and even if I did the charging up of the battery would of taken care of that. It seemed like dealing with this car was gonna drive me to a breakdown. I did not get a chance to drive it one day without it stopping on me. They tried to make it seem like they were interested in helping me with any problems with the car but they didn't return my calls. This car was the worst car that Ive ever bought. I expected to have some problems but it was just one thing after another with this vehicle and they are very slow about trying resolve problems with the vehicle. I will never ever buy another vehicle from them and would warn anybody else who may be thinking about it not to. I dont think they do anything to these vehicles that they get. Buying a car from this business was one of the worst decisions I have ever made. Im very angry and disappointed because I tried to be as patient with them as I could and they kept reassuring me that this was a good car but it sure didn't seem like it to me. If it indeed was a good car it seem like it would've ran without one thing after another for at least a little while.
auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">This email is regarding the recent complaint that was filled against our business.
On November 1, 2014 [redacted] sold a 1999 Acura to [redacted]. On November 8,2014 she called stating that the vehicle needed a tie rod, she went and got the tie rode fixed. Justice Auto LLC agreed to pay half of the work for the tie rod. Although we sale used cars AS IS, NO REFUND, NO WARRANTY we also paid for a wheel alignment as well.
After Justice Auto LLC paid there portion for the tie rod and the wheel alignment later on that evening Mrs. [redacted] called stating that the car was overheating. Mr. [redacted] told her that at that time there was nothing that we can do because it was after business hours and wait until the next morning at 10:00am and he would speak to the owner and see what all parties would come up with. After speaking to the owner Mr. [redacted] gave Mrs. [redacted] a call and told her to come to Justice auto LLC at1:00pm. She neglected to make the appointment or call to reschedule. Although she did not come to the scheduled appointment Justice Auto LLC took it amongst ourselves to call Wisconsin mufflers where we get most of our cars inspected and see how much a new radiator would cost. Wisconsin mufflers quoted us $100 for the labor and radiator exchange quoted us $109.00 for a brand new radiator. She came later in the day she proceeded to tell Mr. [redacted] that she told another auto shop to fix the car, and demanded $348.94. Mr. [redacted]'s response was that we were going to suggest to her that Wisconsin mufflers would fix her car in a cost efficient manner which would have been less than she paid for. She made threats of suing us and calling the news on us. That was our last time speaking with Mrs. [redacted].
Sincerely,
Justice Auto LLC
6027A W Villard Ave
53218
###-###-####[redacted]