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J.V. Arthur Inc. Insurance

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J.V. Arthur Inc. Insurance Reviews (8)

Many people receive gift cards from Bass Prp Shops at Christmas and other special times What many are surprised to learn is that if they dont use that card within months, Bass Pro Shops starts taking away money from the card balance After years of non-use thay take away ALL the money
Be aware and dont use their gift cards

I ordered a $*** bow from this company, They asked for a shipping address I gave them that address They then decided to mail the item to my shipping address I don't get mail at my shipping address
Now they refuse to give my money back It has been nearly a month They say they won't give me my money back until they receive the lost package
It is their fault they lost the package
DO NOT do business with this very dishonest company

I order online from Bass Pro and well thing got complicated for nothing
I order lures and rods and was suppose to ship those items in different shippingi received my lures but never received my rods, but they charged me for itSo days later a contact the customer support and told me somebody made a mistake in the warehouse, so I ask to cancel my order and made a full refunddays later a received a email that they made the new order of my rods and the order was processing (never refund)
So a contact again to told them that they made again a error, they where not supposed to ordering me the rods just cancel it and refund medays later still in processing no refund, oh yeah sorry they refund me *$ of ***$*** is thatSo guess what, have to contact them again about this issue, they told me they will send another email to the Customer Service team to resolve the problem and my refund should be made in 1-days
WILL NOT ORDERING FROM THOSE GUYS AGAIN

• Worst Buying Experience ever... Went to Purchase a new Boat when I arrived it was 4:30
And all the Sale person did was ...look at his watch the whole time. A few minutes before 5:00
he left and had other Sales Person show me a Boat I should have left then but I did not.
Next Day I called and told them I would be dropping off my boat for Trade in Value, Two Days later after making many calls they came up with a trade in value. When writing the Purchase and Sales they did not reach out to the Bank to find out what the Payoff would be after I
gave them a contact at the Bank. Two Days later went there to Pick up new Boat and Brought them a Bank Check assuming they had done their Job. After giving them a check Signing all the Paper work they called me to let me know I owed them and extra [redacted] dollars. I should have told them to bad paper work was done they signed and I signed, But I’m not a stiff
so I went Back and Gave them the Money. They need to learn how to do Paper work and how to sell Boats ... I was going to go to [redacted] Marine were I purchased my last Boat, But since they were so close I thought I would give them the Sale... Worst mistake I have ever Made.
Hookset NH

It's a long story but I'll try to make it short. After pricing [redacted] self inflatable mattresses we went back to Bass Pro because there purple large thick foam mattress was priced at $[redacted]. Only $** more than others wec found. We we checked out it rang as $[redacted]. When we contested the price we were told we looked at wrong sign. We said no, there is a whole side bin with them marked $**. Not even ten minutes later we walked up to the store associate and ALL the product was gone not one on the shelf. Needless to say it's very shady. 20 mattress gone in less than **minutes. End result. Management did not honor pricing and very poor customer service. we did not purchase the mattresses or the other items . We have shopped at this store since its opening. This is the first time we had a bad experience. But this put a very bad taste in my mouth. It will be a while before I shop there again. Ill go back to [redacted].

Worst Buying Experience ever... Went to Purchase a new Boat when I arrived it was 4:30
And all the Sale person did was ...look at his watch the whole time. A few minutes before 5:00
he left and had other Sales Person show me a Boat I should have left then but I did not.
Next Day I called and told them I would be dropping off my boat for Trade in Value, Two Days later after making many calls they came up with a trade in value. When writing the Purchase and Sales they did not reach out to the Bank to find out what the Payoff would be after I
gave them a contact at the Bank. Two Days later went there to Pick up new Boat and Brought them a Bank Check assuming they had done their Job. After giving them a check Signing all the Paper work they called me to let me know I owed them and extra [redacted] dollars. I should have told them to bad paper work was done they signed and I signed, But I’m not a stiff
so I went Back and Gave them the Money. They need to learn how to do Paper work and how to sell Boats ... I was going to go to [redacted] Marine were I purchased my last Boat, But since they were so close I thought I would give them the Sale... Worst mistake I have ever Made.
Hookset NH

Horrible horrible promotions. Whoever is in charge of promotion should be fired asap..being a loyal customer means nothing to this company at all.

I recently visited Bass Pro Shops in the Cincinatti, OH area. Upon entering the store I was met with a warm and friendly smile from the greeter. I thought this was going to be a great day!! Boy was I wrong. I then proceeded to the gun area and looked around a bit. Several sales persons walked by my without even given me one glance. That's ok I was just browsing at this point. However, when I decided I wanted to look at some knives behind the counter I stepped to the counter and noticed two sales persons carrying on a conversation with one customer over in the center of the gun cases. I began to look around for someone to help me and notice another sales person come out of the back look right at me and then disappear. Frustrated I walked over to the Bow section and received the same distasteful greeting. Now I don't expect someone to jump up and down and wave their arms when I shop. The young lady in the bow section was helping another person, but at least a simple I will be with you in a moment greeting would have sufficed. Instead I got nothing, as if I wasn't even there. I then proceeded back to the gun and knife area to see the two same sales people still chatting with the one customer. Does it really take two people to help one person. I am completely discouraged by this incident and will most likely never do business with the hunting/gun/bow/knife department again. Which will most likely keep me from even going to Bass Pro Shops in Cincinatti, OH ever again. One of the rules of sales is to treat others with a little dignity, instead I was treated as if invisible. How would you feel?

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