[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: To Whom it May Concern, This is the first form of communication from MrVuocolo since speaking with him over one month ago He fails to respond to our phone calls or texts and he did not respond to the updated punch list Over the past five months, MrVuocolo has not attempted, until this response, to resolve the problems We are following the contract that both parties signed which indicates we the home owners, owe the remaining 5% of the bill WHEN THE JOB IS COMPLETE There are some discrepancies with extra costs in particular electrical work cost Five months ago we asked for a itemized breakdown of the electrical work but that was never doneMrVuocolo again has not made the time to address the discrepanciesThe floor installation is not acceptable; we do not trust his floor contractor to the work after they did such a poor job the first time around We received estimates to correct the floor which is much more expensive than what he is offering to discount from our job His offer does not add upAs stated on the contract, MrVuocolo agreed to fix the existing dip in the roof which was not done and there are additional dips created after the roof installation Additionally, there are shingles falling off the roof after rainWe would like MrVuocolo to address the updated punch list, deduct the cost of re-sanding the floor with a reputable floor company (we have estimates), and roof work should be repaired or compensated for dips in roof We feel MrVuocolo is avoiding us and we are ready to take the next step against him in order to resolve these crucial mistakesWe are following the contract MrVuocolo created and he should not make amendments to the agreed contractRegards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:To Whom it May Concern,This is the first form of communication from MrVuocolo since speaking with him over one month ago He fails to respond to our phone calls or texts and he did not respond to the updated punch list Over the past five months, MrVuocolo has not attempted, until this response, to resolve the problemsWe are following the contract that both parties signed which indicates we the home owners, owe the remaining 5% of the bill WHEN THE JOB IS COMPLETE There are some discrepancies with extra costs in particular electrical work cost Five months ago we asked for a itemized breakdown of the electrical work but that was never doneMrVuocolo again has not made the time to address the discrepancies.The floor installation is not acceptable; we do not trust his floor contractor to the work after they did such a poor job the first time around We received estimates to correct the floor which is much more expensive than what he is offering to discount from our job His offer does not add up.As stated on the contract, MrVuocolo agreed to fix the existing dip in the roof which was not done and there are additional dips created after the roof installation Additionally, there are shingles falling off the roof after rain.We would like MrVuocolo to address the updated punch list, deduct the cost of re-sanding the floor with a reputable floor company (we have estimates), and roof work should be repaired or compensated for dips in roof We feel MrVuocolo is avoiding us and we are ready to take the next step against him in order to resolve these crucial mistakes.We are following the contract MrVuocolo created and he should not make amendments to the agreed contract.Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: To Whom it May Concern, This is the first form of communication from MrVuocolo since speaking with him over one month ago He fails to respond to our phone calls or texts and he did not respond to the updated punch list Over the past five months, MrVuocolo has not attempted, until this response, to resolve the problems We are following the contract that both parties signed which indicates we the home owners, owe the remaining 5% of the bill WHEN THE JOB IS COMPLETE There are some discrepancies with extra costs in particular electrical work cost Five months ago we asked for a itemized breakdown of the electrical work but that was never doneMrVuocolo again has not made the time to address the discrepanciesThe floor installation is not acceptable; we do not trust his floor contractor to the work after they did such a poor job the first time around We received estimates to correct the floor which is much more expensive than what he is offering to discount from our job His offer does not add upAs stated on the contract, MrVuocolo agreed to fix the existing dip in the roof which was not done and there are additional dips created after the roof installation Additionally, there are shingles falling off the roof after rainWe would like MrVuocolo to address the updated punch list, deduct the cost of re-sanding the floor with a reputable floor company (we have estimates), and roof work should be repaired or compensated for dips in roof We feel MrVuocolo is avoiding us and we are ready to take the next step against him in order to resolve these crucial mistakesWe are following the contract MrVuocolo created and he should not make amendments to the agreed contractRegards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:To Whom it May Concern,This is the first form of communication from MrVuocolo since speaking with him over one month ago He fails to respond to our phone calls or texts and he did not respond to the updated punch list Over the past five months, MrVuocolo has not attempted, until this response, to resolve the problemsWe are following the contract that both parties signed which indicates we the home owners, owe the remaining 5% of the bill WHEN THE JOB IS COMPLETE There are some discrepancies with extra costs in particular electrical work cost Five months ago we asked for a itemized breakdown of the electrical work but that was never doneMrVuocolo again has not made the time to address the discrepancies.The floor installation is not acceptable; we do not trust his floor contractor to the work after they did such a poor job the first time around We received estimates to correct the floor which is much more expensive than what he is offering to discount from our job His offer does not add up.As stated on the contract, MrVuocolo agreed to fix the existing dip in the roof which was not done and there are additional dips created after the roof installation Additionally, there are shingles falling off the roof after rain.We would like MrVuocolo to address the updated punch list, deduct the cost of re-sanding the floor with a reputable floor company (we have estimates), and roof work should be repaired or compensated for dips in roof We feel MrVuocolo is avoiding us and we are ready to take the next step against him in order to resolve these crucial mistakes.We are following the contract MrVuocolo created and he should not make amendments to the agreed contract.Regards, [redacted] ***