JW Auto Brokers, LLC

The Customer deal was not completed for funding by the bank because the customer quit her job in the bank verification process.The customer also could not provide a valid driver license so the bank cancel the contract. The customer was contacted to bring the car back but she keep it for a...

week after the bank canceled the contract and put 966 miles on the car. After a week passed the customer brought back the car on a Monday and was told it would be Friday when she was able to get a refund. I was out of town at the auction for the week when this happened. The customer came back the next day and we cut her a check and told her not to cash until Friday. I returned on Thursday and contacted the customer and she came up I explain to her that she has weed smell in the car and had put 966 miles on the car as she told my office manager that she was not bring the car back. I asked her for the check back and paid her cash refunding the entire 1000 cash that she had put down. The next day the shop bill came in broke door handle broken review mirror had to sent it to a professional detail shop to remove the weed smell. Total Damages not including the hit for 966 miles $1652. We assumed all the cost for damages and the customer was not charged. The customer has been refunded all the downpayment money and was refunded before. I received the shop bill.

The Customer deal was not completed for funding by the bank because the customer quit her job in the bank verification process.
The customer also could not provide a valid driver license so the bank cancel the contract. The customer was contacted to bring the car back but she keep...

it for a week after the bank canceled the contract and put 966 miles on the car. After a week passed the customer brought back the car on a Monday and was told it would be Friday when she was able to get a refund. I was out of town at the auction for the week when this happened. The customer came back the next day and we cut her a check and told her not to cash until Friday. I returned on Thursday and contacted the customer and she came up I explain to her that she has weed smell in the car and had put 966 miles on the car as she told my office manager that she was not bring the car back. I asked her for the check back and paid her cash refunding the entire 1000 cash that she had put down. The next day the shop bill came in broke door handle broken review mirror had to sent it to a professional detail shop to remove the weed smell. Total Damages not including the hit for 966 miles $1652. We assumed all the cost for damages and the customer was not charged. The customer has been refunded all the downpayment money and was refunded before. I received the shop bill.