Sign in

K-9 Kennels "East"

Sharing is caring! Have something to share about K-9 Kennels "East"? Use RevDex to write a review
Reviews K-9 Kennels "East"

K-9 Kennels "East" Reviews (3)

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The simple fact of the matter is, my property should be returned to me in the same shape that it was given to themHe admitted and signed on the receipt that they damaged the wheelI have already shown it to a Lawyer that is provided to us through my work and that is all that mattersThey did not make the wheels and are not engineers or specialist so I am not going to take their word that it is not a safety issues either way It does not matter where the piece broke off from or if it is a safety issueAll that matters is that they broke itIt is impossible that it happened before considering he brought me the piece and admitted they did it while taking the old tires offFurthermore, the tires have nothing to do with my complaintIf they did not want to take the liability and responsibility they should have told me they did not want to take the risk and I would have went else where Regards, [redacted] ***

It is important to keep in mind this was a used set of wheels(with used tires mounted on them) that came to us, not a new set of wheelsThe customer brought his own new set of tires to be installed on this used set of wheelsThe very small sliver of metal that broke off is non-load bearing, and
not a safety issue, this was explained to the customer at the time it happenedIt's also hard for us to know for sure if that piece may have been weakened or damaged prior to us changing the wheelsFurthermore, the small area that broke is covered by the centercap, and is not even seen in the presentation of the wheels on the ground, so it's not a cosmetic issueTherefore, for the reasons listed above, we would not be responsible to replace the wheel in this caseI have on my i-phone pictures of this damage which verify our position.Sincerely,Kenny HeishmanBlue Ridge Tire Inc***

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The simple fact of the matter is, my property should be returned to me in the same shape that it was given to them. He admitted and signed on the receipt that they damaged the wheel. I have already shown it to a Lawyer that is provided to us through my work and that is all that matters. They did not make the wheels and are not engineers or specialist so I am not going to take their word that it is not a safety issues either way.  It does not matter where the piece broke off from or if it is a safety issue. All that matters is that they broke it. It is impossible that it happened before considering he brought me the piece and admitted they did it while taking the old tires off. Furthermore, the tires have nothing to do with my complaint. If they did not want to take the liability and responsibility they should have told me they did not want to take the risk and I would have went else where.
Regards,
[redacted]

Check fields!

Write a review of K-9 Kennels "East"

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

K-9 Kennels "East" Rating

Overall satisfaction rating

Add contact information for K-9 Kennels "East"

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated