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K & R Pools & Spa

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K & R Pools & Spa Reviews (2)

Review: Concrete surface is cracked and flaky, has been since installation. Solar heating is faulty/leaking and wall has large cracks that need repairing.

Have been trying for a year to get [redacted] back to fix the problems with no success. He either ignores our calls or says he will come and doesn't turn up.Desired Settlement: We would like [redacted] to come back and correct the problems with this job as per our many requests. He knows the issues already.

Review: I signed a swimming pool construction agreement on 6/18/2014, and gave a deposit with a personal check of $1501.00. The agreement was to begin the pool construction process on June 23, 2014. After many attempts to have a clear itemized documentation of what would be included with the cost of the swimming pool and multiple failed promised start times, I begin to worry that I was not involved with a legitimate contractor. I called to see if the permit process had begun, because to date, I still do not have any documents that indicate the process was requested. I did not receive the final engineering plot plans or final contract. The City of Elk Grove states they have not had contact with Mr. [redacted] owner of K & R Pools. He lied to me and said he had permits and I owed him money for these things, including the engineering process (which I do not have). On Monday, July 14, 2014 when I was finally able to reach Mr. [redacted], I explained to him that he had caused me such reservations, and distrust that I would not be going forward with our agreement since he could not give me complete information nor confirm an actual start and end time for his services. I asked him to return my deposit or if he felt that I owed him money for above mentioned items that it was only fair that he produce a detailed invoice and billings which have occurred and then we could negotiate what the refund should be if not all, since he failed to fulfill his agreed upon work. He also works under the company name of [redacted] with his son [redacted] and I can not locate a business license for the company which is who cashed my check for $1500.Desired Settlement: I believe that this company is in middle of bankruptcy from the public records I've come across and he has taken my money for his own needs and has unfairly represented his company and took advantage of me. He has put me off with repeated excuses, which I have documented and lied to me about the process and what he had accomplished so far. He has not given any explanation for cashing my check.I would like assistance in have my funds returned.

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Description: Swimming Pools - Private, Swimming Pool Contractors, Dealers, Design, Spas & Hot Tubs - Service & Repair

Address: 222 W Weisheimer Rd, Roseville, California, United States, 43214-2535

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