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K & H Furniture

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K & H Furniture Reviews (5)

January 22,To whom this may concern:My name is Reem, contacting you from Jerusalem Furniture- Rising Sun, We received a complaint from one of our customers which was reported to the Revdex.com and I want you notify you that the problem is solved.Reference number is [redacted] and customers name is [redacted] .This customer came and made a purchase at Jerusalem Furniture, Rising Sun location on 10/10/2015, She picked a bedroom set that she seen on the floor and knew it was a Queen set and after she received her delivery she discovered it was too big for her bedroom set and wanted a full set insteadShe called the store and notified us that she needed a full size headboard which was not available in the store and needed to be ordered and because its coming from another company it will take some timeWe tried scheduling her for a delivery on Friday 12/4/and,the customer notified us that she was going to be in the hospital for almost one week.On Friday January 15, we made a delivery for [redacted] for the full size headboard that she asked for.I will also attach a copy of the invoice that has her name, address, phone number and delivery date.Thank you!

From: Date: Tue, Jun 16, at 4:PMSubject: ID [redacted] To: [redacted] @myRevdex.com.orgHello [redacted] In regards to this claim it was taken care of long time ago and the backorder was delivered to the customerThank youWissak

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: It was NOT taken care of a long time ago I JUST received the microwave card one week ago on 6/12/ They need to change it to reflect the truth That microwave cart was ordered in March and received in June I was NEVER notified that it was backordered Just a bunch of lies If the response doesn't get changed in the file, then I am not accepting it
Regards,
*** ***

From: <khfurniture@[redacted].net>Date: Tue, Jun 16, 2015 at 4:46 PMSubject: ID[redacted]To: [redacted]@myRevdex.com.orgHello [redacted]In regards to this claim it was taken care of long time ago and the backorder was delivered to the customerThank...

youWissak

January 22,2016
To whom this may concern:My name is Reem, contacting you from Jerusalem Furniture- Rising Sun, We received a complaint from one of our customers which was reported to the Revdex.com and I want you notify you that the problem is solved.Reference...

number is [redacted] and customers name is [redacted].This customer came and made a purchase at Jerusalem Furniture, Rising Sun location on 10/10/2015, She picked a bedroom set that she seen on the floor and knew it was a Queen set and after she received her delivery she discovered it was too big for her bedroom set and wanted a full set instead. She called the store and notified us that she needed a full size headboard which was not available in the store and needed to be ordered and because its coming from another company it will take some time. We tried scheduling her for a delivery on Friday 12/4/2015 and,the customer notified us that she was going to be in the hospital for almost one week.On Friday January 15, 2016 we made a delivery for [redacted] for the full size headboard that she asked for.I will also attach a copy of the invoice that has her name, address, phone number and delivery date.Thank you!

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