June 26, 2015 Dear Mr. [redacted]:Revdex.com COMPLAINT—[redacted] TOM DELAMETERIt has recently come to our attention that some of ourcustomers’ information was stolen by scammers, from one of our overseas technicalsupport call centers. We are currently trying to control the damage caused by...
thesescammers by alerting our customers through various methods (e-mail, phonecalls, and alert letters by USPS). We are alerting people of this scam and asking them to notgive out any personal information and requesting our customers who receive ascam call to hang up on the scammers and call the phone number given on thewebsite or customer billing statement if they have any questions regardingrefund or repair. Although the scammers have gained many customer names, phonenumbers, addresses, and e-mail addresses, we are certain they were unable to gainany of our customers’ credit card or banking information.Best PC Fixing never initiates phone calls to our customers askingfor financial information.Please extend our sincerest apologies to all of ourcustomers affected by this unfortunate situation. Best PC Fixing is still inbusiness, still located in California, and plans to continue that way for manyyears to come.Thank you for your assistance in this matter.Sincerely,[redacted], CEO Best PC Fixing1510 Poole Blvd, Suite 302Yuba City, CA 95993
June 26, 2015 Dear Mr. [redacted]:Revdex.com COMPLAINT—[redacted] TOM DELAMETERIt has recently come to our attention that some of ourcustomers’ information was stolen by scammers, from one of our overseas technicalsupport call centers. We are currently trying to control the damage caused by...
thesescammers by alerting our customers through various methods (e-mail, phonecalls, and alert letters by USPS). We are alerting people of this scam and asking them to notgive out any personal information and requesting our customers who receive ascam call to hang up on the scammers and call the phone number given on thewebsite or customer billing statement if they have any questions regardingrefund or repair. Although the scammers have gained many customer names, phonenumbers, addresses, and e-mail addresses, we are certain they were unable to gainany of our customers’ credit card or banking information.Best PC Fixing never initiates phone calls to our customers askingfor financial information.Please extend our sincerest apologies to all of ourcustomers affected by this unfortunate situation. Best PC Fixing is still inbusiness, still located in California, and plans to continue that way for manyyears to come.Thank you for your assistance in this matter.Sincerely,[redacted], CEO Best PC Fixing1510 Poole Blvd, Suite 302Yuba City, CA 95993