K & K Consulting Reviews (%countItem)
K & K Consulting Rating
Address: 24311 Walden Center Dr STE 103, Bonita Springs, Florida, United States, 34134-4937
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Excellent service and response time. The contacts are always friendly, knowledgeable, and courteous.
Thank you for the tremendous review ***.
This means so much to us. I will share you kind words with our team and they will be thrilled to hear them.
We greatly appreciate your business, it means the world to us.
Regency Insurance Group is always quick to respond and their Customer Service is TOP NOTCH !!! They are simply the BEST, Better than all the rest!!!
Hi ***,
Thank you so much for your kind words.
I will share this with the team asap, as this means the world to us.
Thank you again for being such a tremendous client of ours.
Kevin
Co-Founder
Awesome staff that is efficient, caring, and totally responsive. No matter what requests I have made they have reacted in a professional and helpful manner. A great company that has the customer first. Best team of customer care personnel I have met in years.
Hi ***-
Thank you so much for the kind words. I will share this with the team as this will make their day. Your business means the world to us.
Thank you much-
Kevin
Co-founder
Employees are very professional and willing to assist with questions and concerns regarding homeowners insurance.
Hi ***,
Thank you so much for your business and your kind words.
I have passed this on to the entire team. We are all very grateful for clients such as yourself.
We look forward to assisting you for many years to come!
Thank you again
Kevin
Co-Founder
Thank you for verifying my information. These comments are from me (***). I have nothing but good to say about Regency.
Their customer service is great, etc.
Sincerely
Excellent, Courteous, Efficient and Fast Insurance Service and on top of that I saved $980 in the annual premium. Can not do any better. Thank you.
Thank you so very much for your kind words.
I will immediately share them with the team, as they mean a great deal to all of us.
Thank you for your business and we look forward to working together for years to come!
Kevin
Co-Founder
I don't give 5 stars lightly but there is absolutely no way I could not leave a review for this company, Not only did they help me cut my homeowner's insurance cost by 1/3rd [with the exact same declaration!] but they also helped friends and family as well. Alicia is a hoot. They treated me with the utmost respect and dedication to find me a comparible company to insure my home with.
Hi ***-
These words mean the world to us. We are very humbled by your complements.
I have shared this review with our team and they are so thankful for your business.
A very, very sincere, thank you!
Kevin
Co-Founder
I had a good experience with Regency this summer. They were very patient and polite as well as efficient when helping me.
The customer service level with Regency is tremendous! We are kept up-to-date with all information we need to make sure we are adequately insured at the best possible price. Their 'reminder' system is also set up in such a way that you will not forget a payment or forget to renew when the coverage is nearing it's completion.
Keep up the great work!
Hi ***-
Thank you so much for the kinds words. I will share this with the team ASAP.
These words mean a great deal to us.
Thanks for being such a tremendous client.
Kevin
Co-Founder
Terrific knowledgeable team who has deserved my business and many friends I have recommended Thank you
Hi ***,
Thank you so much for the kind words.
This means a great deal to myself and our team.
We wouldn't be here if it wernt for tremendous customers like yourself.
Thank you again for your continued support of our agency!
Kevin
Co-Founder
I always have a pleasant experience with Regency Insurance group. The agents are all very helpful and professional.
Thank you so much ***, I will share with the team. They will love hearing this. We greatly appreciate your business!
Kevin K.
Co-Founder
Regency Insurance Group
Regency Insurance Group, LLC really cares about their customers and they respond quickly to the requests because they understand the urgency and want their customers to feel like they are really important. I highly recommend them as they care so so much.
We visited Regency Insurance in Fort Myers and met with Anthony Barrantes, He provided us with excellent customer service, He answered all our questions and gave us understandable responses,
We didn't feel rushed and left with a feeling of confidence doing business with this agency.
*** and
Great service. Highly recommend.
Regency sends bill for policy payment on behalf of American Integrity Insurance I have no policy with or through Regency.
Regency Insurance sent a bill for policy payment on behalf of American Integrity Insurance - they are not my agent, nor have they ever been - I do not have a policy with American Integrity Insurance nor have I ever - I only asked for a quote from Regency 4 months ago. I recently received bills in mail from Regency - I called them, they say that they consider my quote request a verbal contact. To stop getting these false bills they say I must sign a paper saying I want to cancel my policy with them- I will not sign anything for them it's a scam trap to make it seem I had a policy that I never had with them. I have an insurance in force with another company and agent that has been in force from the time of my home closing. I am 100% disabled veteran and a senior this company are frauds and scam artists. I never signed anything with them only received a quote as I did from several companies to compare and they say to me it was misunderstanding but will not stop sending me bills for their non existing policy.
I want them to stop sending me their claims for insurance payment - I don't nor have I ever had American Integrity insurance. - I never had insurance with them nor through Regency. They must stop all communications.
Thank you for bringing Mr. ***'s concerns to our attention. Regency Insurance works diligently to make sure all customers and potential customers have a great interaction with our agency, to hear a client or potential client is upset or feels mistreated and we will work hard to resolve those matters.
To that end however, I believe there to be some inaccuracies in Mr. testimony. On January 8th 2019, Mr. had email interaction with our agency. In that email chain Mr. insinuated that he would like to have coverage placed for him effective 2/28/2019. Our staff emailed back that we were placing coverage on his behalf 2/28/2019. On January 10th Regency Insurance emailed Mr. an application to sign and proof of insurance effective 2/28. Mr. replied back that he was still looking at other insurance companies. This is not a problem, all that is needed to cancel a policy future effective policy is a signed cancel request. To date we have called Mr. on 2/11, 2/12 and spoke to Mr. on 5/7 advising him of this.
Mr. goes on to state that this is a "scam trap". That statement couldn't be further from the truth. Mr. authorized a future effective policy with one of our agents and then changed his mind. That happens, and all that is needed is to sign a cancel form. The cancel form reads "cancel flat, no coverage afforded." There has to be a signed form in order to cancel a policy that is an insurance company rule not an insurance agency rule. Regency is the insurance agency. The form is able to be electronically signed and is very easy for the client to do so.
Mr. desired resolution "I want them to stop sending me their claims for insurance payment - I don't nor have I ever had American Integrity insurance. - I never had insurance with them nor through Regency. They must stop all communications."
We would love to oblige by this, as stated previously, we want every customer and potential customer to have a tremendous experience interacting with our agency. We simply just need to signed cancel flat form. As stated the cancel for states that no coverage was ever afforded. Once received, Mr. would receive one more letter from American Integrity showing the policy was canceled flat. The cancel form can be electronically signed and would take only a matter of minutes to complete. We look forward to assisting Mr. canceling this policy. Thank you again and please let us know how we can assist further.
Kevin K.
Co- Founder, Regency Insurance Group
Very professional organization, the people I have dealt with are always prepared to drop what there doing and take the time to handle any issues I might be dealing with, after serving 30 years in the United States Army I have lived in 19 locations in my opinion this is one of the most professional companies I have dealt with.
Hi Mr..
First and foremost, thank you for your service.
This is one of the best reviews we have ever received. I will share immediately with our team as this will make our day.
Thank you for being such a great customer, if there is ever anything we can do for you please let us know.
Thank you again!
Kevin
Co-Founder
very professional
answers all my questions in a timely manner
great service
I feel they have a interest in me and get me the best rates on home and car insurance
Hi ***-
Thank you so much for the kind words. I will share this with the team as they will be ecstatic to hear this.
Thank you for being a loyal customer, it means the world to us.
Kevin
Co-Founder
The representatives are very professional, polite, respectful, considerate and knowledgeable in all manner. I am a very satisfied customer...JOB WELL DONE. Thank You!
I always have a pleasant experience when I call to make a payment for my home owners insurance. The agents are very professional and willing to assist.
I feel that I am getting a good deal with regency.
A first rate company. Prompt, professional, courteous. A pleasure to do business with!
REGENCY INSURANCE GROUP, IS THE BEST INSURANCE COMPANY THAT I HAVE DEALT WITH. I CAN NOT THANK THEM ENOUGH.
Hi ***-
Thank you so much for the kind words. This means the world to our entire team.
Thank you again for your business, if we can ever do anything to assist, please let us know.
Kagen C.
Co-Founder